JENNIFER LACHICA
Sr. Administrative Assistant
Manila,Manila Philippines
Summary
JOB OBJECTIVE: Dedicated Senior Administrative Assistant with 15 years experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Overview
4
4
years of post-secondary education
20
20
years of professional experience
Work History
Sr. ADMINISTRATIVE ASSISTANT
OOCL PHILS., INC, 11F Two E-Com Center Tower B
Pasay City, 1300
08.2006 - Current
- Office:.
- Ensure all office services and facilities are in top condition.
- Pantry, medicine and kitchen supplies ordering and restocking.
- Coordinate office seating plan adjustments in partnership with management.
- Ensure all resources are available to new hires.
- Ensure all award nominations are reviewed and processed BNA:
- Ensure management proper approval is received prior to proceeding with any purchase or cash disbursement.
- Ensure contractor time sheets and billings are in order.
- Monitor ISD attendance, shifting schedule, OT and Flexitime schedules to make sure that data is with HRA for payroll and tardiness computation Information:.
- Update MNL team site with relevant information.
- Ensure proper maintenance of Job Profiles.
- Submit monthly headcounts and organization chart to HKG.
- Creates SharePoint/subsites when needed Logistics:.
- Arrange MNL travel and accommodation (E-tickets, hotel, allowance, insurance, assist staff with CHN and US visa).
- Arrange immigration, hotel, transportation and seating arrangement for visitors.
- Collaborate with HR and Management on organization and delivery of special office events.
- Arrange for team shuttle service schedule.
- All-hands meeting arrangement and schedule Hiring / Separations:.
- Arrange phone screens and interviews for interns and FTE applicants.
- Collates resumes from different channels (OOCL website, job fairs, Jobstreet) and maintain master file for updating of latest status.
- Attend job fairs.
- Collaborate with manager on resource requirements, role definition, responsibilities and performance criteria of open positions.
- Collaborate with manager on recruitment strategies based on market conditions and time-to-hire status.
- Arrange proper termination of resigned staff access rights Training:.
- Arrange external training for staff when need arises; continue with post-training evaluation.
- Collaborate with management on development and delivery of in-house soft skill training programs for employee level Performance review:.
- Collaborate with management on goal setup/review schedule Budget:.
- Prepare, consolidate, and submit next year’s budget by Aug People Development:.
- Ensure all required resources are available to new hire on his first working day (PC, work-area, domain and PC access).
- Arrange for termination of IDs, access authorities and re-imaging of equipment of resigned staff.
- Coordinated office activities and public events.
- Coached new employees on administrative procedures, company policies and performance standards.
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Acquired proper equipment, refreshments and supplies for meetings.
- Arranged business travel details for company employees per supervisor requirements.
- Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
MARKETING OFFICER / SECRETARY
AFG INKREDIBLE INK REFILL STATION
09.2004 - 07.2005
- (personal business).
- Responsible in preparing marketing plans for handled brands and at same time, made sure that marketing plans are properly implemented.
- Make sure that handled brands are appropriately promoted; assisted Advertising and Promotions in proper execution of publicity of mentioned brands.
- Developed creative presentations, trend reports, kitted assets, and product data sheets
BUYER / MERCHANDISER
JTG Trading Incorporated, 9/F EVER CORPORATE CENTER
1958 C.M
Manila
10.2000 - 02.2004
- Handle supplier’s samples; Monitors invoices for accuracy of account coding; Responsible in doing Purchase Orders (P.O.); De-listing of slow movers and maintaining good assortment of fast movers in store; Attending Trade Fair and Competitive Shopping for price checking; Maintaining Selling Price Competitiveness; Maximizing discounts from suppliers and increasing profit margins; Set Sales and Performance Review with Top 20 Suppliers; Ensure planogram implementation and updates; Recommend item display for end caps and mass display; Discussions and coordination with store team leaders regarding assortment updates or trends, competitor’s sales and marketing strategy and item’s sales turn-over.
- Met with suppliers to assess changes and determine proper courses of action.
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Conferred with sales and purchasing to match customer preferences.
AFTER SERVICE CUSTOMER RELATIONS STAFF
Honda Cars Manila, P.M. Guazon
Manila
07.1999 - 10.1999
- Cor.
- Pres.
- Quirino Ave.
- Makes “after-service” calls on clients who have their vehicles serviced.
- I am also assigned to be secretary to Branch Manager preparing office memorandums, marketing reports and proposal letters.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Answered constant flow of customer calls with minimal wait times. Managed over 100 calls per day on average
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Bachelor of Science - Psychology
St. Paul University
Metro Manila 01.1995 - 01.1999
Skills
Administrative skills
undefinedReading
I read because I am curious. I read because i gain broader knowledge of vocabulary and other things. In some of my reading, I learned some important things that I adapt to my every day life like 'It is more important to be kind than to be right and that doing the right thing doesn't always make you feel good; or sometimes the best thing to do is nothing.'
Reading sometimes make you feel you are a part of the story, it's either you're the protagonist or the antagonist. Makes me feel grounded sometimes especially when life stresses you out and feel that you are helpless to do anything.
Timeline
Sr. ADMINISTRATIVE ASSISTANT
OOCL PHILS., INC, 11F Two E-Com Center Tower B
08.2006 - Current
MARKETING OFFICER / SECRETARY
AFG INKREDIBLE INK REFILL STATION
09.2004 - 07.2005
BUYER / MERCHANDISER
JTG Trading Incorporated, 9/F EVER CORPORATE CENTER
1958 C.M
10.2000 - 02.2004
AFTER SERVICE CUSTOMER RELATIONS STAFF
Honda Cars Manila, P.M. Guazon
07.1999 - 10.1999
Bachelor of Science - Psychology
St. Paul University
01.1995 - 01.1999
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