Jennifer Gallanosa

Work History

Island Cove

02.2025 - 03.2025

Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.

Eds Manufactoring Inc. (yazaki)

09.2023 - 03.2024

Inspected final products for defects and flaws using proper QA procedures.
Used equipment properly to avoid workplace hazards or injuries.
Set up and adjusted machines for day-to-day operations.
Handled raw materials efficiently, minimizing waste during the production process.
Participated in training sessions to enhance skills and knowledge.

Tapaking

04.2008 - 06.2011

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Burger Machine

07.2005 - 07.2006

Enhanced customer satisfaction by providing efficient and friendly service.
Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Maintained a clean and organized work environment for improved customer experiences.
Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
Contributed to the achievement of sales targets through upselling food items when applicable.
Kept all prep areas clean by sweeping, mopping, and washing down counters.