Jennifer Dalanon

• Give the best customer service to all customers that I encountered.
• Checked and verified photo identification prior to granting facility access.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Conducted regular patrols of key areas to spot and control security concerns.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Same as above description.

• Give the best customer service to all customers.
• Located merchandise across various stores to address customer needs.
• Drove team revenue totals by bringing in top sales numbers.
• Provided pricing information to customers regarding specific products.
• Worked with loss prevention in monitoring shopper behavior.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Gained strong leadership skills by managing projects from start to finish.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.