Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Jennifer Buizon

Baao

Summary

Dynamic and results-driven professional with extensive experience as Head Barista at Mark Allan Sorriano, excelling in espresso preparation and customer service. Proven ability to enhance team productivity through effective training and collaboration, while consistently delivering high-quality beverages and resolving customer inquiries with confidence.

Skilled Head Barista with experience managing high-volume, fast-paced cafes. Strong leadership abilities demonstrated through effective team management and staff training. Known for creating exceptional coffee drinks and providing superior customer service, contributing to increased customer satisfaction levels.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
years of professional experience
2003
years of post-secondary education

Work History

Mark Allan Sorriano
Naga City

Head Barista
04.2022 - Current

Job overview

  • Provided friendly and courteous service to customers.
  • Resolved customer complaints in a professional manner while following company policies and procedures.
  • Provided excellent customer service by promptly responding to customer inquiries and complaints.
  • Prepared and served specialty coffees, teas, and other beverages in accordance with customer specifications.

Mark Allan Sorriano
Naga City

Like N Wash Carwash
04.2022 - Current

Job overview

  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Education

Perpetual Help High-school
Iriga city

University Overview

Skills

  • Espresso preparation
  • Latte art
  • Inventory management
  • Equipment maintenance
  • Customer service
  • Time management
  • Quality control
  • POS system operation
  • Order taking
  • Decision-making

Languages

English
First Language

Timeline

Head Barista
Mark Allan Sorriano
04.2022 - Current
Like N Wash Carwash
Mark Allan Sorriano
04.2022 - Current
Perpetual Help High-school
07.2002
Jennifer Buizon