Jennifer Aquilam
Sales And Customer Service
Sitio Upper Manalite 2, Brgy. Sta Cruz
Overview
2
2
years of professional experience
Work History
Sales and Customer Service Representative
TSD Global PH
02.2023 - Current
- Proven ability to develop and implement creative solutions to complex problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Utilized CRM software to manage customer accounts and track performance metrics.
Sales and Customer Service Representative
Concentrix
07.2022 - 01.2023
- Delivered services to customer locations within specific timeframes.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to learn quickly and adapt to new situations.
Sales Representative
Voice International Consultancy
10.2021 - 06.2022
- Collaborated with cross-functional teams to identify and address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers telephone, going above and beyond to serve needs.
Education
Bachelor of Science - Information Technology
Mapua Malayan Digital College
Quezon City 04.2001 -
Bachelor of Science - Information Technology
STI
Ortigas-Cainta 04.2001 -
Skills
Product and Service Sales
Customer Service and Communication Skills
Basic Microsoft Office
Digital Design
Problem Resolution
Critical Thinking
Active Listening
Timeline
Sales and Customer Service Representative
TSD Global PH
02.2023 - Current
Sales and Customer Service Representative
Concentrix
07.2022 - 01.2023
Sales Representative
Voice International Consultancy
10.2021 - 06.2022
Bachelor of Science - Information Technology
Mapua Malayan Digital College
04.2001 -
Bachelor of Science - Information Technology
STI
04.2001 -