Jennicar Anne S. Ocasiones
Angeles City
Summary
To secure a position where I can utilize my skills and experiences to contribute to the success of my employer while gaining valuable personal and professional growth opportunities.
Efficient Accounts Receivable Specialist offering 4 years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Specialist 2
Connext International Inc.
11.2022 - Current
- Managed invoicing, payment collection, and account reconciliation
- Processed customer payments via various platforms, including ACH and credit cards
- Prepared AR aging reports and resolved discrepancies efficiently
- Communicated with clients to follow up on outstanding balances and negotiated payment terms
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
Chat Support Representative
W5 Golf Inc.
10.2020 - 02.2022
- Provided exceptional customer service by resolving client inquiries through chat support
- Assisted with order processing and payment troubleshooting
- Maintained accurate records of client interactions and resolutions
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries through chat support.
- Retained detailed records of all chat support interactions, ensuring optimal documentation for quality assurance purposes.
Accounts Receivable Specialist & HR Assistant
Synergy Sales International Corporation
05.2018 - 12.2020
- Oversaw accounts receivable functions, including payment tracking and reconciliation
- Assisted in HR operations, including recruitment and employee documentation
- Coordinated with departments to ensure timely resolution of outstanding balances
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
HR, Purchasing Intern
Lewis Grand Hotel
05.2017 - 09.2017
- Supported HR and purchasing teams with administrative tasks
- Assisted in preparing and organizing employee and purchasing records
Education
Bachelor of Science - Hotel and Restaurant Management
Systems Plus College Foundation
Systems Plus College Foundation04-2018
Skills
- POS systems
- Payment processing
- SAP
- ERP systems
- QuickBooks
- Accounts receivable
- Invoicing
- Payment reconciliation
- AR aging report preparation
- Microsoft Excel
- Pivot Tables
- VLOOKUP
- Microsoft Word
- Microsoft PowerPoint
- Communication
- Customer service
- Attention to detail
- Information processing
- Relationship building
- Adaptability
- Outbound calls
- Inbound calls
- Accurate payment posting
- Aging reports analysis
- Credit and collections
- Payment negotiations
- Customer service support
- Invoice processing
- Collections
- Invoice preparation
- Statement preparation
Affiliations
Vice President Internal, Federation of Hotel and Restaurant Management Students, Systems Plus College Foundation
Personal Information
- Place of Birth: Angeles City
- Date of Birth: 12/06/96
Timeline
Accounts Receivable Specialist 2
Connext International Inc.
11.2022 - Current
Chat Support Representative
W5 Golf Inc.
10.2020 - 02.2022
Accounts Receivable Specialist & HR Assistant
Synergy Sales International Corporation
05.2018 - 12.2020
HR, Purchasing Intern
Lewis Grand Hotel
05.2017 - 09.2017
Bachelor of Science - Hotel and Restaurant Management
Systems Plus College Foundation
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