JENNELYN ROXAS
Billing Specialist
Manila
Summary
To enhance professional skills, capabilities and knowledge in an organization which recognizes the values of hard work and trust me with responsibilities and challenges.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Billing Specialist
Philippine Bank of Communications (PBCom)
Corporate Security Group
07.2013 - 11.2015
- Accept and record all service invoices, progress billings and statements of accounts pertaining to Security Services.
- Responsible for processing of payroll of Security Guards of the bank.
- Check and verify that the attached supporting papers of every billing submitted should be in accordance with the documentation requirements required for its payment processing
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
- Prepare monthly accruals and annual budget of the group.
- Performs other duties that may be assigned from time to time.
Accounting Staff
Philippine Bank Of Communications (PBCom)
Finance Group Expense And Disbursement Unit
11.2012 - 07.2013
- Checking completeness of Request for Payment (RFP) and if policies and guidelines for authorization per Authorized Limit Authority Handbook (ALAH) are properly followed.
- Processing the RFP in Disbursement Payment System.
- Signing of Accounting Tickets generated by DPS and stamping of “paid” to all pertinent documents.
- Processing, monitoring and ensuring that Cash advances are properly booked and liquidated.
- Passing/responding of entries to eliminate float items.
- Performs other duties that may be assigned from time to time.
- Receiving of Documents either reimbursement, cash advance or request for payment of employees.
- Assisting suppliers on their queries either through phone or in personal.
- Preparing accruals on a monthly basis.
Billing Assistant
Philippine Bank of Communication (PBCom)
Billing And Records Division
11.2010 - 07.2013
- Properly coordinate/follow-up with bank's suppliers, contractors and service provider
- Assist in retrieving and attaching all necessary supporting documents pertaining to aforesaid invoices or progress billings
- Prepare cost allocation schedule for all expenses which are chargeable to various units should be more than one dept./unit have benefited directly from expenses or charges
- Accept, login/record thru Accounts Payable Database all coming sales, consultancy or service invoices, progress billings and statements of accounts
- Check and verify that attached supporting papers of every billing submitted should be in accordance with documentation requirements required for its payment processing
- Route all requests for payments to all signatories in accordance with authorized approval requirements of the project
- Record chronologically all accomplished requests for payment made
- Prepare monthly accruals
- Perform consistent quality service in accordance with established standards, policies and procedures
- Prepare the annual budget of the unit
- Expertise in reconciling discrepancies between invoices,payments, credits and other documents
- Prevent or minimize any form of external attrition by receiving and promptly resolving all queries, complaints and requests pertaining to the bank's various departments/units, branches, clients, suppliers, contractors, service providers
- Efficiently process high volume of invoices, payments and reconciliations accurately
- Resolve customer inquiries regarding billing, charges and payments
- Negotiated payment terms and contracts with clients
- Handled escalated cases from customers regarding billing disputes professionally
- Prepared itemized statements, bills, invoices and records amount due for items purchased and services rendered
- Provided timely follow up on past due accounts using phone calls or email.
Education
Bachelor of Science - Business Administration Major in Management
Pamantasan Ng Lungsod Ng Maynila
Intramuros, Metro Manila, Philippines 06.2006 - 04.2010
High School
Arellano University
Legarda Sampaloc Manila 06.2002 - 03.2006
Elementary
Dolores Central School
Dolores, Province Of Quezon 4326 01.2006 - 06.2002
Skills
Customer Engagement
Invoicing Proficiency
Microsoft Office
Process Payments
Prepare Statements
Database Maintenance
Review Documents
Verify Data
Work Coordination
Error revision
Auditing Proficiency
References
Muriel Sabio
PBCom - Check Verifier
0917-673-1826
Marie Antoinette Dela Cruz
BDO Unibank Branch Manager
0917-510-258
Kristel Garcia
Cebuana Lhuillier Rural Bank
Reconciliation and Settlement Section Head
09264098663
Timeline
Billing Specialist
Philippine Bank of Communications (PBCom)
07.2013 - 11.2015
Accounting Staff
Philippine Bank Of Communications (PBCom)
11.2012 - 07.2013
Billing Assistant
Philippine Bank of Communication (PBCom)
11.2010 - 07.2013
Bachelor of Science - Business Administration Major in Management
Pamantasan Ng Lungsod Ng Maynila
06.2006 - 04.2010
Elementary
Dolores Central School
01.2006 - 06.2002
High School
Arellano University
06.2002 - 03.2006