JENNELYN ALCANTARA

• Managed data entry processes, ensuring accuracy and efficiency while leading teams of analysts.
• Conducted quality assurance checks on data submissions to ensure compliance with organizational standards.
• Trained newbies on data entry protocols and best practices, enhancing team performance and productivity.
• Facilitated regular team meetings to discuss performance metrics and identify areas for improvement within the data entry workflow.
• Collaborated with cross-functional teams to streamline data reporting processes, contributing to better decision-making within the organization.
• Conducted regular training sessions focused on best practices to elevate team performance and compliance with standards.
• Provided mentorship to team members, fostering a collaborative environment that encourages skill development and knowledge sharing.
• Implemented process improvements that led to a measurable increase in accuracy rates and operational efficiency across the team.
• Spearheaded continuous improvement initiatives to enhance data accuracy and streamline workflows across the team.

• Developed, designed and managed all aspects of the web-based online store, including inventory management, product listings, and order fulfillment.
• Handled customer inquiries and resolved issues promptly to ensure high customer satisfaction and retention levels.
• Maintained a user-friendly website interface and updated product information regularly to enhance the shopping experience.
• Implemented effective marketing strategies to increase online visibility and drive traffic to the store, resulting in higher sales.
• Conducted market research to identify trends and opportunities, adjusting product offerings to align with customer preferences
• Developed and maintained relationships with returning customers to encourage loyalty and repeat purchases through personalized communication.
• Coordinated with suppliers and logistics partners to optimize supply chain processes and reduce operational costs.