Mondaycom, Asana & Jira, project management platforms
Hi, I’m
Jennefer Mangussad
Quezon City
Business has only two functions – marketing and innovation.
Peter Drucker
Summary
With a proven track record of excellence in marketing operations, I am an accomplished professional specializing in the mastery of diverse marketing platforms. Known for my agility and team-oriented approach, I excel at mastering various marketing platforms and driving operational efficiency. A standout in my career is my exceptional skill in process mapping, which significantly enhances team effectiveness and contributes to the overall success of projects.
In my career, I have demonstrated an innate ability to align seamlessly with an organization's marketing goals, adeptly working in an agile manner to support and deliver MVP (Minimum Viable Product) projects within critical timelines. My methodology is focused on streamlining processes and optimizing team performance, ensuring maximum effectiveness in every initiative. Renowned for my meticulous coordination in complex operations, My attention to detail has consistently elevated the capabilities of the teams, bringing considerable value to each endeavor.
In summary, I am poised to bring exceptional experience and skills to new challenges, furthering my impact in the marketing operations field.
Overview
12
years of professional experience
1
Language
Work History
TradeSquare Pty. Ltd., Australia
Marketing Operations Specialist
02.2022 - Current
Job overview
- Led the development and implementation of RACI frameworks to optimize team workflow and processes within all organizational functions.
- Conducted market research and analysis to set product selection and pricing strategies for effective decision-making, enhancing competitiveness in the US market.
- Managed and optimized e-commerce operations to drive sales growth and enhance the customer experience.
- Oversaw US marketplace operations, ensuring seamless integration and performance across multiple online marketplace platforms.
- Oversaw the martech stack implementation and scoped the appropriate tools to fit the business needs.
- Utilized the OMS system to manage e-commerce orders and inventory levels.
Managed paid advertising campaigns and budget end to end. - Project management for cross-functional MVP projects: managing timelines, ensuring alignment with organizational goals.
TradeSquare Pty. Ltd.
Marketing Coordinator
11.2020 - 02.2022
Job overview
- Oversaw inbound and outbound CRM marketing and maintained the database to optimize customer relationships, enhancing communication and engagement strategies.
- Directed and optimized paid advertising campaigns to maximize ROI and reach target audiences effectively.
Implemented and executed social media marketing strategies to enhance brand visibility, engagement, and conversion rates across various platforms. - Built and implemented RACI frameworks to streamline workflows, support business growth, and enhance team accountability for two major Australian wholesale brands.
- Successfully coordinated and managed projects across various brands to ensure timely delivery and alignment with strategic objectives.
- Managed and liaised with external business deals to foster mutually beneficial partnerships and drive growth opportunities.
- Provided ongoing support to multiple C-suite executives, including strategic assistance, managed communications to shareholders, and administrative tasks as needed.
Asian Cable Communications, Inc.
Marketing Officer
01.2018 - 11.2020
Job overview
- Designed and implemented sales programs focused on acquiring and retaining customers, driving revenue growth.
- Provided strategic support to sales teams, ensuring alignment with company targets and objectives.
- Organized marketing events to successfully launch and promote television channel partners, driving awareness and engagement.
- Managed partnerships through collaboration with content and creative teams to develop compelling marketing materials and campaigns.
Asian Creative Content Expert Solutions Specialist
Event Marketing Specialist
08.2017 - 12.2017
Job overview
- Skillfully planned and executed a wide range of events to drive brand awareness and engagement.
- Led and managed traditional marketing initiatives to effectively reach target audiences and enhance brand visibility.
- Proactively acquire and cultivate partnerships to support marketing objectives and ensure long-term mutually beneficial relationships.
Philippine Cable Television Association (PCTA) Inc
Project Assistant
08.2015 - 08.2017
Job overview
- Provided comprehensive administrative assistance to ensure smooth project operations.
- Coordinated and streamlined communication channels to enhance project collaboration and efficiency.
- Organized and maintained project documentation to ensure accuracy and accessibility for team members.
Tracked project data within databases to maintain up-to-date records and monitor progress. - Conducted thorough research to provide valuable insights and support decision-making throughout the project lifecycle.
Philippine Cable Television Association(PCTA) Inc.
Executive Assistant
01.2012 - 08.2015
Job overview
- Effectively handled all incoming and outgoing communication on behalf of the board of directors.
- Coordinated travel logistics and accommodations for team and board of directors, ensuring seamless trips.
- Organized meetings, including scheduling, agenda preparation, and logistical arrangements.
- Provided support in editing and proofreading newsletter that gets distributed to the members of the association.
- Assisted in the management and execution of special projects like annual convention, technical seminars and channel partnership, contributing to association’s goals and initiatives.
Education
St. Joseph's CollegeQuezon City, Metro Manila, Philippines
Bachelor of Science from Business Administration And Management
04.2009
Skills
- Project Management
- Digital Marketing (Website & Social Media)
- Marketing Analytics
- E-commerce Operations
- Product Marketing
- CRM & Database Management
- Integrated Marketing Strategies
- Product and Market Research
- Process Development and Implementation
- Teamwork & Collaboration
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- TradeSquare Pty. Ltd.
- Philippine Cable Television Associations Inc.
- Asian Cable Communications Inc.
Work Preference
Work Type
Part TimeFull TimeContract WorkWork Location
RemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time offTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programsSoftware
Wix, a cloud-based web development services
HubSpot, Mailchimp, Klaviyo
Survey Monkey, Jotform, TypeForm
Photoshop, Canva
Miro & Figjam
Shopify, Magento, Maropost & Mirakl, e-commerce platforms
AI Tools
Google Analytics
Taboola, Outbrain, Meta
Zik Analytics, Jungle Scout
Interests
I love to go to the beach to recharge my energy after a long season of hardwork.
I enjoy learning new process, new opportunities and new directions.
I love trying out new recipe of different cuisine.
I love journaling events and highlight of my year.
I love listening to instrumental music to focus.
Accomplishments
- Strategy Matrix for all brands.
- RACI for Rayell, DWBH, Teak Designs Direct brands for a clear overall view of the responsibilities of each department.
- Project Timelines for all brands; TradeSquare, BSG, Factory Direct.
- Effective project management using plaftorms like Monday.com to track performance of team and project completion.
- Smooth coordination of all projects with different departments such as Tech and Dev, Warehouse Team, Sales and buyers, Marketing, Customer Relation and Management.
- Product and price benchmarking research for Teak Designs Direct.
- Product set up and inventory management for Teak designs Direct
- Created Processes and Workflow for Teak Designs Direct.
Timeline
Marketing Operations Specialist
TradeSquare Pty. Ltd.
02.2022 - Current
Marketing Coordinator
TradeSquare Pty. Ltd.
11.2020 - 02.2022
Marketing Officer
Asian Cable Communications, Inc.
01.2018 - 11.2020
Event Marketing Specialist
Asian Creative Content Expert Solutions Specialist
08.2017 - 12.2017
Project Assistant
Philippine Cable Television Association (PCTA) Inc
08.2015 - 08.2017
Executive Assistant
Philippine Cable Television Association(PCTA) Inc.
01.2012 - 08.2015
St. Joseph's College
Bachelor of Science from Business Administration And Management
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