Jenilyn Adviento
Taguig City,Philippines
Summary
Dedicated and hardworking student pursuing a Bachelor of Science in Psychology, with effective communication and active listening skills honed through part-time work experience. Committed to continuous learning and applying knowledge in practical settings, fostering collaborative environments that enhance team dynamics and contribute to positive outcomes. Eager to learn and apply psychological principles to real-world settings and motivated to explore opportunities in the Human Resources field.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Barista
Starbucks Coffee
BGC
09.2024 - Current
- Earned Global Coffee Master certification in 2025 to enhance coffee knowledge and skills.
- Earned Barista Trainer certification in 2026 to improve team training and beverage skills.
- Trained new baristas, focusing on coffee knowledge, standards, beverage preparation, and good customer service
- Fostered a positive and welcoming atmosphere, engaging with customers to ensure a memorable cafe experience.
- Managed complaints with calm, clear communication and problem-solving.
- Assisted store marketing specialist in implementing new promotional standards and training sessions. that shares new standards, ensures partners (coworkers) are knowledgeable about new promotions, and conducts questions and answers to calibrate baristas.
Cashier
Interbake Marketing Corporation
08.2023 - 02.2024
- Calculated and provided accurate change to customers after transactions.
- Trained new staff on cashiering procedures and customer service excellence.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
Education
College - Bachelor of Science in Psychology
Rizal Technological Universities
Mandaluyong City 2023 - Current
Humanities in Social Science
Buting Senior High School
2021 - 2023
San Joaquin-Kalawaan High School
2017 - 2021
Kalawaan Elementary School
2015 - 2017
Skills
- Communication skills
- Problem-solving
- Active listening
- Customer engagement
- Time management
- Team collaboration
- Ability to work under pressure
Languages
Filipino
First Language
English
Intermediate
B1
Ilocano
Intermediate
B1
Timeline
Barista
Starbucks Coffee
09.2024 - Current
Cashier
Interbake Marketing Corporation
08.2023 - 02.2024
Kalawaan Elementary School
2015 - 2017
San Joaquin-Kalawaan High School
2017 - 2021
Humanities in Social Science
Buting Senior High School
2021 - 2023
College - Bachelor of Science in Psychology
Rizal Technological Universities
2023 - Current