Jenie Rose Rojo
Virtual Assisstant
Baguio City, Province Of Benguet
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Financial Advisor
Philam Life
Baguio City, Province Of Benguet, Philippines
03.2024 - Current
Machinist
MOOG Controls Corporation
Baguio City, Province Of Benguet, Philippines
06.2013 - 06.2020
- Suggested new methods of machining that resulted in better product quality with reduced production time.
- Improved workplace safety by performing routine maintenance on machinery and ensuring all equipment was in proper working order.
- Reduced waste and increased material utilization with precise measurement and cutting techniques.
- Maximized machine uptime by efficiently scheduling jobs based on priority level and resource availability.
Call Center Representative
Sitel Call Center Site 1
Baguio City, Province Of Benguet, Philippines
04.2010 - 10.2010
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
Bachelor of Science - Nursing
University of Baguio
Baguio City, Province Of Benguet, Philippines 05.2001 -
Skills
Customer Service
Multitasking and Time Management
Teamwork and Collaboration
Adaptability
Timeline
Financial Advisor
Philam Life
03.2024 - Current
Machinist
MOOG Controls Corporation
06.2013 - 06.2020
Call Center Representative
Sitel Call Center Site 1
04.2010 - 10.2010
Bachelor of Science - Nursing
University of Baguio
05.2001 -