Jeneth Valencia
Manila
Summary
Industrious administrative member with proven organizational, skilled in email management, calendar coordination, and document preparation. Experienced in customer service and data entry. Proficient in Google Suite, Zoom, and Canva. Ready to provide top-notch support and boost team productivity.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Jr Operations Staff
LYSC- Subsidiary of SMC and Lighterage Corporation
Manila
02.2023 - Current
- Email Management
- File Management
- Data Entry
- Assisted in daily operations to ensure service quality and efficiency.
- Managed client inquiries and provided timely assistance for service-related issues.
- Built and maintained working relationships with peers and upper management.
- Responded to customer queries and complaints to promote overall satisfaction.
Property Specialist
Alveo Land Corporation
Manila
09.2019 - 03.2020
- Conducted property viewings and provided detailed information to prospective buyers.
- Assisted clients in understanding property features and benefits to enhance decision-making.
- Collaborated with sales teams to develop marketing strategies for new properties.
- Supported team in organizing promotional events to showcase available properties.
Checker/Cashier
SM MART INC.
Manila
06.2017 - 12.2018
- Assisted customers with inquiries and resolved issues efficiently.
- Collaborated with team members to streamline checkout procedures.
- Processed returns and exchanges following company policies accurately.
- Provided excellent customer service during all interactions with customers.
- Resolved customer complaints in a professional manner when needed.
- Verified product quantities and ensured accurate pricing at checkout.
Education
Bachelor of Arts - Mathematics
Camarines Norte State College
Daet 06.2012 - 03.2016
Professional Teaching
National Teachers College
Skills
- Time Management
- Efficient handle multiple task and deadlines
- Attention to details
- Data entry
- Good Communication Skills
- Computer Literate
- Quick learner, willing to adapt to new tools and software
- Proficient in Microsoft Outlook, Gmail, Google Calendar, Google Drive, Google Sheets, Google Docs, Zoom, and Canva
- Experienced in email management, calendar organization, and document creation
- Eager to learn and adapt to new tools and software
Certification
- Civil Service Professional Passer
- Licensed Financial Advisor
References
References available upon request.
Timeline
Jr Operations Staff
LYSC- Subsidiary of SMC and Lighterage Corporation
02.2023 - Current
Property Specialist
Alveo Land Corporation
09.2019 - 03.2020
Checker/Cashier
SM MART INC.
06.2017 - 12.2018
Bachelor of Arts - Mathematics
Camarines Norte State College
06.2012 - 03.2016
Professional Teaching
National Teachers College