JENALYN PADERES
Risk And Payment Analyst
Pasay City
Summary
An outstanding problemsolver and thinker who is dedicated to their work. A detail-oriented and organized individual with years of experience investigating fraud cases. Established risk and fraud analyst with expertise in investigation and reconciliation who can identify and address money laundering and embezzlement issues. Adept at reviewing and monitoring institutional transactions, identifying fraud by comparing customer accounts, and validating transactions.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Risk and Payment Analyst
NCH Customer Support Services Inc.
09.2021 - Current
- Evaluating whether the player has engaged in fraudulent behavior through his withdrawal activity Perform KYC (know your customer) verification checks
- Contribute to the review and monitoring of transaction patterns for potentially fraudulent activity
- Participate in the review and observation of transactional patterns for potential fraud
- To aid in developing risk-based rules to combat new fraud trends and track their effectiveness in deterring fraud and improving customer satisfaction
- Verify suspicious transactions by contacting the customers and requesting the appropriate documentation before determining a decision
- Adhered to privacy policies when handling sensitive data.
Risk and Compliance Officer
Vikings Software Solutions Inc.
08.2020 - 03.2021
- Verification of member account gameplay for any potential fraud Processing withdrawals and examining each day’s top winners Finding evidence, and examining transactions and payments made to members’ accounts
- Identify, review, investigate, and escalate any suspicious activity
- Analyze current operational practices to identify, resolve, and remove inefficiency in the submissions review and fraud investigation process.
Fraud Officer
Itas Global Solutions Inc.
01.2020 - 06.2020
- Confirm the legitimacy of winnings and game logic to ensure the reliability of balances generated
- Verification of profile information, documents, device IDs, and geolocation information
- Process verification on all incoming and outgoing funds.
Withdrawal Verification Officer
Bigcat Software Solutions Inc
07.2013 - 10.2019
- Examining and confirming a member’s withdrawal (deposit vs
- Bets, referral, promotion, and bonus by T&C.) Examining, rescinding, and approving member withdrawals made via local bank transfer and online withdrawal
- Handling manual account adjustments for members
- Complete the tasks assigned to me by my seniors on time
- Coordinates and communicates with other departments about some internal issues.
Stock Control Clerk
Isetann Department Store, Inc.
03.2013 - 06.2013
- Conduct product monitoring for the establishment
- Monitoring the strict adherence of the delivered products with the submitted reports
- Communicate certain discrepancies to the store personnel in charge of product storage.
Ads & Promo Assistant
Sanford Marketing Corporation
09.2012 - 02.2013
- Enforcing and monitoring the duration of monthly promotions
- Keep track of the products' expiration in both the selling area and the warehouse
- Communicate with coworkers regarding certain internal matters.
Education
Bachelor’s - Business Administration (Marketing)
Universidad de Manila (formerly City College of Manila)
06.2008 - 05.2012
Skills
Analytical thinkerundefined
Bio
Birthday: 01/03/89
Civil Status: Single
Religion: Catholic
Citizenship: Filipino
Timeline
Risk and Payment Analyst
NCH Customer Support Services Inc.
09.2021 - Current
Risk and Compliance Officer
Vikings Software Solutions Inc.
08.2020 - 03.2021
Fraud Officer
Itas Global Solutions Inc.
01.2020 - 06.2020
Withdrawal Verification Officer
Bigcat Software Solutions Inc
07.2013 - 10.2019
Stock Control Clerk
Isetann Department Store, Inc.
03.2013 - 06.2013
Ads & Promo Assistant
Sanford Marketing Corporation
09.2012 - 02.2013
Bachelor’s - Business Administration (Marketing)
Universidad de Manila (formerly City College of Manila)
06.2008 - 05.2012
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