Jem Micah De Guzman
Mandaluyong City, Metro Manila
Summary
A current Biology major with experience in marine conservation. As a scuba diver and marketing associate, she has developed skills in fieldwork, communication, and outreach. Managing a hotel inn has also given her hands-on experience in operations, customer service, and leadership.
Overview
9
9
years of professional experience
Work History
Assistant Hotel Manager
Jim's Castle Inn
11.2023 - Current
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in moderately high ratings in AGODA.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Conducted regular staff performance evaluations by asking customers on their feedback for improvement.
Licensed Scuba Diver
Self-employed
07.2016 - Current
- Maintained and checked diving equipment for functionality and safety.
- Used diver helpers, diving suits and other scuba gear properly and safely to aid in successful diving operations.
- Supervised and trained other divers in performance of essential functions and duties of position.
PBO Marketing Associate
Philippine Biology Olympiad
10.2024 - 04.2025
SustainabOX Programs Head
Ateneo BOX
10.2024 - 03.2025
- collaborated well with the team and CT
- successfully created an opsched that collaborated with speakers from various organizations like One Million Lights
Marketing Associate
Evinco International
03.2021 - 04.2022
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Successful trade meetings gathering 50,000 in revenue
Education
Bachelor of Science - Biology Specializing in Biomedicine
Ateneo De Manila University
Quezon City, Metro Manila, Philippines07-2026
High School Diploma -
Rizal National Science Highschool
Binangonan, Rizal07-2022
Skills
- Front office operations
- Staff training and development
- External relations
- Logistics
- Digital marketing
- Branding
- Networking and team building
- Accounting management
- Hospitality
- Rescue diving techniques
- Customer service
- Teamwork and collaboration
Timeline
PBO Marketing Associate
Philippine Biology Olympiad
10.2024 - 04.2025
SustainabOX Programs Head
Ateneo BOX
10.2024 - 03.2025
Assistant Hotel Manager
Jim's Castle Inn
11.2023 - Current
Marketing Associate
Evinco International
03.2021 - 04.2022
Licensed Scuba Diver
Self-employed
07.2016 - Current
Bachelor of Science - Biology Specializing in Biomedicine
Ateneo De Manila University
High School Diploma -
Rizal National Science Highschool
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