Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
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Jemmar N. Santillan

Jemmar N. Santillan

Altavas

Summary

Hospitality professional, well-versed in guest services and support. Proficient in managing guest arrivals and departures, handling luggage, and providing accurate information about hotel amenities. Known for effective teamwork and adaptability in dynamic environments, enhancing guest experiences and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bell Attendant/Driver

AQUA BORACAY HOTEL&RESORT INC.
04.2023 - 04.2024
  • Assisted guests with luggage, ensuring timely and courteous service upon arrival and departure.
  • Provided information on hotel amenities and local attractions to enhance guest experience.

Private Caregiver

Sonia Nicolas
04.2022 - 02.2024
  • Provided personalized care and companionship to clients, ensuring emotional well-being and comfort.

Technical Support Representative

Transcom Pasig
02.2019 - 01.2020
  • Provided exceptional support via phone, email, and chat channels to enhance customer satisfaction.

Passenger Service Assistant

Islandstar Express
07.2015 - 01.2019
  • Resolved customer inquiries and concerns, enhancing overall passenger satisfaction through effective communication.

Education

Elementary School -

Altavas Elementary School
Poblacion, Altavas, Aklan

Pharmacy Technology

Saint Gabriel College
01.2024

High School - undefined

Altavas National High School
Poblacion, Altavas, Aklan
01.2009

Skills

  • Ability to follow directions
  • Team player attitude
  • Reliability and punctuality
  • Initiative and Self-motivation
  • Skilled professional driver
  • Valet parking proficiency

Certification

  • [CAREGIVING NCII ], [TESDA] - [MARCH 2022]
  • [ PHARMACY NCIII ], [TESDA] - [OCT 2023]
  • [ HEALTH CARE NCII ], [TESDA] - [JUNE 2023]
  • [DRIVING NCII ], [TESDA] - [JUNE 2018]


Training

  • Pharmacy NCIII TESDA Training (2023) Saint Gabriel College Old buswang, Kalibo, Aklan
  • Health Care NCII TESDA Training (2023) Saint Gabriel College Old Buswang, Kalibo, Aklan
  • Driving NCII TESDA Training (2018) Adulphos Technical Institute Numancia, Aklan
  • Caregiving NCII TESDA Training (2022) Saint Gabriel College Old Buswang, Kalibo, Aklan

Timeline

Bell Attendant/Driver

AQUA BORACAY HOTEL&RESORT INC.
04.2023 - 04.2024

Private Caregiver

Sonia Nicolas
04.2022 - 02.2024

Technical Support Representative

Transcom Pasig
02.2019 - 01.2020

Passenger Service Assistant

Islandstar Express
07.2015 - 01.2019

Pharmacy Technology

Saint Gabriel College

High School - undefined

Altavas National High School

Elementary School -

Altavas Elementary School

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Jemmar N. Santillan