Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
JEMBO NUADA

JEMBO NUADA

Ligao, Province of Albay

Summary

I am an efficient and confident IT Engineer with hands-on experience as a Database Administrator in the banking industry. I have strong expertise in database management, server configuration, and web application support. I’m highly motivated, detail-oriented, and committed to continuously learning and growing in the field of IT.

Overview

16
16
years of professional experience
1
1
Certification

Work History

IT Engineer

Asenso Solution Incorporated
10.2024 - Current
  • Provide first- and second-level technical support for desktops, laptops, and related hardware.
  • Troubleshoot and resolve operating system issues (Windows/macOS/Linux), application errors, and connectivity problems.
  • Install, configure, and upgrade computer systems, software, and peripheral devices.
  • Manage user accounts, permissions, and access controls using Active Directory.
  • Assist with setting up and maintaining printers, scanners, and other office equipment.
  • Provide remote support using tools like RDP, TeamViewer, or AnyDesk.
  • Maintain accurate records of issues and resolutions through the IT ticketing system.
  • Coordinate with other IT teams for escalation and resolution of complex problems.
  • Train and guide users on best practices and safe computing.
  • Support office moves, device imaging, and equipment rollouts.


  • Identify and resolve hardware and software problems, maintain system performance, and deliver prompt support to internal users onsite and remotely.
  • Responsible for installing, configuring, and maintaining physical and virtual servers, including deploying new server environments, performing system updates and patches, and ensuring the infrastructure remains secure and highly available.
  • Provide technical support for physical and virtual servers (Windows Server/Linux).
  • Monitor server performance, availability, and capacity; troubleshoot and resolve issues as they arise.
  • Perform regular maintenance tasks, including patching, updates, and performance tuning.
  • Support server deployments, migrations, and hardware installations.
  • Make sure backups are running properly and help in disaster recovery operations.
  • Maintain documentation related to server configurations, incidents, and support procedures.
  • Collaborate with network, security, and application teams to ensure seamless IT operations.
  • Respond to server alerts and incidents in accordance with defined SLAs.
  • Assist in user access control, group policy management, and Active Directory maintenance.
  • Ensure compliance with IT policies and security standards.

I.T PROGRAMMER/Database Admin

JMH IT Solution (Subsidiary Rural Bank of Guinobatan Inc.)
01.2014 - 09.2024
  • Design database and create tables, stored procedure, triggers, functions, views, and events.
  • Perform database version update.
  • Create shell script for automation or monitoring of specific task.
  • Performs database backup.
  • Create, delete database users.
  • Ensure database backup is protected and working properly once restored.
  • Ensure database replication is working properly.
  • Responsible of server setup using Linux distro(CentOS, Rocky) and installation of services like LAMP, NGINX, mysql/mariadb.
  • Troubleshoot/support of clients server if error occurs.
  • Helps in database performance tuning and optimization.
  • Create SQL query use in stored procedure, views, etc that is being called by API.
  • Update of status on assigned task in JIRA of daily monitoring of works or projects.
  • Attend weekly scrum to discuss progress, problems, and resolution on projects.
  • Supports to user if they encounter error on data inputs.
  • Supports to client if they have issue access the server and perform network troubleshooting.
  • Setup instance in AWS and install service needed for our clients.
  • Manage Azure VM(Servers)
  • Supports to developer on needed data.
  • Collaboration on Project manager, IT Head, and other persons in charge for project design, development and progress.

I.T PROGRAMMER/Database Admin

Rural Bank of Guinobatan Inc.
08.2011 - 09.2024
  • Design database and create tables, stored procedure, triggers, functions, views, and events.
  • Perform database version update.
  • Create shell script for automation or monitoring of specific task.
  • Performs database backup.
  • Create, delete database users.
  • Ensure database backup is protected and working properly once restored.
  • Ensure database replication is working properly.
  • Responsible of server setup using Linux distro(CentOS, Rocky) and installation of services like LAMP, NGINX, mysql/mariadb.
  • Troubleshoot/support of clients server if error occurs.
  • Helps in database performance tuning and optimization.
  • Create SQL query use in stored procedure, views, etc that is being called by API.
  • Update of status on assigned task in JIRA of daily monitoring of works or projects.
  • Attend weekly scrum to discuss progress, problems, and resolution on projects.
  • Supports to user if they encounter error on data inputs.
  • Supports to client if they have issue access the server and perform network troubleshooting.
  • Setup instance in AWS and install service needed for our clients.
  • Manage Azure VM(Servers)
  • Supports to developer on needed data.
  • Collaboration on Project manager, IT Head, and other persons in charge for project design, development and progress.

COMPUTER TECHNICIAN

Rural Bank of Guinobatan
04.2009 - 07.2011
  • Design database and create tables, stored procedure, triggers, functions, views, and events.
  • Perform database version update.
  • Create shell script for automation or monitoring of specific task.
  • Performs database backup.
  • Create, delete database users.
  • Ensure database backup is protected and working properly once restored.
  • Ensure database replication is working properly.
  • Responsible of server setup using Linux distro(CentOS, Rocky) and installation of services like LAMP, NGINX, mysql/mariadb.
  • Troubleshoot/support of clients server if error occurs.
  • Helps in database performance tuning and optimization.
  • Create SQL query use in stored procedure, views, etc that is being called by API.
  • Update of status on assigned task in JIRA of daily monitoring of works or projects.
  • Attend weekly scrum to discuss progress, problems, and resolution on projects.
  • Supports to user if they encounter error on data inputs.
  • Supports to client if they have issue access the server and perform network troubleshooting.
  • Setup instance in AWS and install service needed for our clients.
  • Manage Azure VM(Servers)
  • Supports to developer on needed data.
  • Collaboration on Project manager, IT Head, and other persons in charge for project design, development and progress.

Education

Bachelor of Science - Computer Science

Bicol University
Daraga, Albay
04.2009

Skills

  • Strong experience with Windows Server and/or Linux server administration
  • Familiarity with virtualization technologies (VMware, Hyper-V)
  • Experience with server monitoring and management tools (eg, Nagios, Zabbix)
  • Understanding of patch management tools and backup solutions
  • Solid troubleshooting and analytical skills
  • Ability to work independently and as part of a team in high-pressure environments
  • Experience with desktop/laptop hardware troubleshooting and repair
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work independently and prioritize tasks in a fast-paced environment
  • Computer Hardware (Experienced)
  • Computer Networking (Experienced)
  • Computer Programming (Experienced)
  • HTML & CSS, Javascript, PHP, MYSQL
  • Database Programming - Stored Procedure(SP), Views, Functions, Triggers, Events(Experienced)
  • Server Setup CentOS (Experienced)
  • Cloud AWS /Azure
  • Shell Scripting Linux
  • Server Installation, using Windows and Linux OS System Administration
  • Microsoft Office Application
  • Mikrotik operation, configuration of routers, access points, radio point-to-point
  • CCTV and Alarm System Installation
  • Project/task monitoring tools
  • Jira/Open Project – Tracking of tasks
  • Git – Source code management and code versioning

Certification

  • Cyber Security Policy & Certificate Training for Banking and Finance Sector (March 11, 2021)
  • Philippine Clearing House Orientation (August 10, 2019)
  • Credit Infrastructure Road show (April 7, 2016)
  • I.T Fundamental Training (May 21-22, 2016)
  • LINUX Essential Training (February 3-5, 2015)
  • Google Apps Familiarization Training (August 14, 2015)
  • Mikrotik Essential Training (January 26-27, 2015)

Timeline

IT Engineer

Asenso Solution Incorporated
10.2024 - Current

I.T PROGRAMMER/Database Admin

JMH IT Solution (Subsidiary Rural Bank of Guinobatan Inc.)
01.2014 - 09.2024

I.T PROGRAMMER/Database Admin

Rural Bank of Guinobatan Inc.
08.2011 - 09.2024

COMPUTER TECHNICIAN

Rural Bank of Guinobatan
04.2009 - 07.2011

Bachelor of Science - Computer Science

Bicol University

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JEMBO NUADA