Detail-oriented Virtual Assistant with strong experience in administrative support, document management, compliance coordination, and client communication. Skilled in handling emails, scheduling, data organization, report preparation, and process documentation. With a professional background in regulatory and office administration and currently completing a Bachelor of Public Administration, I bring strong organizational skills, discretion, and reliability to remote support roles.
Overview
8
8
years of professional experience
Work History
Regulatory Officer
Medequal Systems and Supplies, Inc.
Quezon City, Metro Manila, Philippines
01.2019 - Current
Ensured compliance with healthcare regulatory requirements through quality control checks and proper documentation.
Obtained and maintained licenses and permits from FDA, SEC, PhilGEPS, BIR, Bureau of Customs, DOH, City Hall, OMB, DENR, NPC, and NTC.
Developed and implemented policies to enhance operational efficiency and regulatory adherence.
Conducted regular audits to identify areas for process improvement and risk mitigation.
Provided sales support administration while managing private and public bidding, RFQs, SVPs, and negotiations nationwide.
Awarded quarterly performance incentives based on performance, ranging from ₱30,000 to ₱100,000.
Managed hospital and client accreditation requirements to ensure compliance and maintain eligibility to sell healthcare products.
Maintained accurate regulatory records and ensured timely submission of required documents.
Document Controller
YuhanTech Philippines
Mauban, Quezon, Philippines
05.2018 - 12.2018
Organized and maintained document control systems for project documentation
Assisted in tracking revisions and ensuring compliance with quality standards
Collaborated with team members to streamline document management processes
Education
Bachelor of Public Administration - Public Administration
Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines
07-2026
Technical Vocational Education And Training Prgm. - Automobile Mechanic NC II
Don Bosco Technical Vocational Education Training Center
Makati City, Metro Manila, Philippines
10-2017
Skills
Healthcare Regulations
Licenses and Permits Management
Audit & Quality Assurance
Public & Private Bidding
Policy Development and Implementation
Accreditation Management
Sales Support Administration
Document Control
Proficient in Application Software
Cross-functional Coordination
Process Improvement
Volunteer
2017 Quezon Power Limited Co.
Confined Space Attendant
2018 San Buenaventura Power LDT. Co.
Fire Watch Attendant
Reference
Medequal Systems and Supplies, Inc.
Desiree Tan- Operation Manager
Phone: +639175310664
Email: destan71@gmail.com
Medequal Systems and Supplies, Inc.
Jake Pritz Sonido- Sr. Service Engineer/ Product Specialist
Phone: +639949767167
Email: cabatu.jakepritzsonido@gmail.com
Timeline
Regulatory Officer
Medequal Systems and Supplies, Inc.
01.2019 - Current
Document Controller
YuhanTech Philippines
05.2018 - 12.2018
Bachelor of Public Administration - Public Administration
Polytechnic University of The Philippines
Technical Vocational Education And Training Prgm. - Automobile Mechanic NC II
Don Bosco Technical Vocational Education Training Center
<ul>
<li>Analyzed patient safety events following EHR system implementation to identify key issues.</li>
<li>Collaborated with national stakeholders and vendors to correct EHR algorithms effectively.</li>
<li>Advised regulatory groups on deficiencies, correction strategies, and timely milestone achievements.</li>
<li>Developed EHR self-correction training for clinical and administrative staff.</li>
<li>Performed root cause analysis to pinpoint areas requiring improvement.</li>
<li>Established and monitored corrective measures to track outcomes of interventions.</li>
</ul> at Veterans’ Healthcare Administration<ul>
<li>Analyzed patient safety events following EHR system implementation to identify key issues.</li>
<li>Collaborated with national stakeholders and vendors to correct EHR algorithms effectively.</li>
<li>Advised regulatory groups on deficiencies, correction strategies, and timely milestone achievements.</li>
<li>Developed EHR self-correction training for clinical and administrative staff.</li>
<li>Performed root cause analysis to pinpoint areas requiring improvement.</li>
<li>Established and monitored corrective measures to track outcomes of interventions.</li>
</ul> at Veterans’ Healthcare Administration