JEMAIMA LEYVA HOLGADO
Calamba,Laguna
Summary
Detail-oriented Billing Specialist with expertise in accurate and timely billing processes. Skilled in invoice generation, verification, and documentation, with a strong focus on resolving discrepancies and enhancing customer satisfaction. Experienced in managing payables and receivables, ensuring precise record-keeping, and fostering effective communication between customers and clients.
Overview
13
13
years of professional experience
Work History
Accounting Associate
RRC International, LLC
06.2025 - Current
- - Reviewed contracts and W9s, implementing necessary changes in billing invoices for accuracy.
- - Creating monthly invoice per client based on signed contract for labor, Testing, and other direct expenses
- - Reconciliation and finalization of invoices using the company's System, Uploading invoices to Coupa portal and other client's system.
- - Reporting profit and loss margin and the revenue allocations per project and per department
- Managed client relationships through regular communication and prompt resolution of concerns, fostering trust and satisfaction.
- - Communicated with clients regarding TXDoT and Non-Txdot invoices, ensuring clarity in their statements of accounts.
Operation's Specialist / Accounting Associate
SF Express Philippines Inc
Cabuyao, Laguna
11.2024 - 03.2025
- Consolidated, validated, monitored and reported monthly billing for all clients, facilitating accurate revenue forecasting and accruals for income and expenses.
- Monitored and reported daily accounts receivables and payables, consolidated operational data, and reconciled accounts to ensure billing integrity.
- Created billing and payment requests for clients, Monitor and follow up payment of clients.
- Optimised inventory levels and minimised stockouts through development and implementation of effective strategies.
- Analyze inventory data to identify trends and areas for improvements in warehouse.
- Lead and motivate the operation's team to manage monitoring from inbound to outbound and align from operation to billing.
Billing Specialist
Yusen Logistic Philippines, Inc.
Sto. Tomas, Batangas
03.2019 - 05.2023
- Generated and verified accurate and complete invoices for products and services.
- Resolved billing discrepancies by investigating and reconciling payment issues, communicating with customers, and making necessary adjustments to invoices.
- Processed customer payments, recorded and reconciled transactions, and followed up on outstanding payments to ensure timely collections.
- Organised billing documentation and recorded billing information accurately in company system.
- Processed vendor payments accurately and efficiently, ensuring timely transactions and monitoring accounts for discrepancies.
- Reported monthly gross operational profit to provide insights into financial performance. of the company.
- Investigated claims to determine required actions for resolution.
Customer Service Relation Officer
Royal Start Applicance Marketing Inc
Calamba
03.2016 - 07.2017
- Delivered exceptional customer service by resolving inquiries and complaints across multiple channels, enhancing customer satisfaction.
- Handled customer complaints, resolved issues to customer satisfaction, and maintained up-to-date product knowledge.
- Guided customers in selecting appliances by clearly explaining features and benefits, leading to informed purchasing decisions.
- Processed customer orders with accuracy in product selection, pricing, and delivery details.
- Monitored and communicated order status to customers, collaborating with logistics to ensure timely deliveries.
Quality Control Inspector
Samsung Electro-Mechanics Philippines
09.2013 - 12.2013
- Approved or rejected raw materials against quality standards, maintaining records of supplier performance to ensure compliance.
- Implemented quality control measures that enhanced product quality and minimised defects.
- Collaborated with suppliers and internal teams to resolve quality concerns and initiated corrective actions.
Education
Bachelor in Science in Business Administration - Marketing Management
Laguna College of Business and Arts
Calamba, PH01-2013
Skills
- Payment collections
- Account management
- Account reconciliation (A/P and A/R)
- Proficiency in Excel
- Billing statement management
- Claims processing
- Account collections
- Invoice processing
- Payment handling
- Financial reporting
- Warehouse operation management
- Process specialist
- Inventory analysis
- Customer service
- Customer relations officer
Custom
JEMAIMA LEYVA HOLGADO
Timeline
Accounting Associate
RRC International, LLC
06.2025 - Current
Operation's Specialist / Accounting Associate
SF Express Philippines Inc
11.2024 - 03.2025
Billing Specialist
Yusen Logistic Philippines, Inc.
03.2019 - 05.2023
Customer Service Relation Officer
Royal Start Applicance Marketing Inc
03.2016 - 07.2017
Quality Control Inspector
Samsung Electro-Mechanics Philippines
09.2013 - 12.2013
Bachelor in Science in Business Administration - Marketing Management
Laguna College of Business and Arts