Jelsen Lester Rivera
Agoo,Region 1
Summary
Hospitality expert with a passion for delivering exceptional visitor experiences and driving operational efficiency. Proven track record in creating memorable moments for guests through personalized service and attention to detail. Adept at identifying opportunities to streamline processes and enhance efficiency, resulting in improved customer satisfaction and increased revenue. Committed to staying up-to-date with industry trends and continuously seeking innovative ways to exceed guest expectations.
Overview
29
29
years of post-secondary education
5
5
Certifications
Work History
On the Job Training
Puerto De San Juan
La Union
06.2024 - 07.2024
- Familiarized in hotel operation
- Assigned in different areas of hotel operation
- Have intermediate knowledge in bar service operation.
- Trained and mentored to fulfill various roles.
On the Job Training
2GO Travel
Philippine Island
05.2024 - 05.2024
- Familiarized cruiseship-like operation
- Obtained knowledge in basic safety training
- Exposed in shipboard dining services
- Established a positive and supportive learning environment, fostering strong professional relationships among trainees.
- Collaborated with co-traininee and develop targeted programs accordingly.
Education
Bachelor of Science - Hospitality Management
Polytechnic College of La Union
Agoo, La Union 03.2017 - Current
Elementary -
San Simon East Elementary School
La Union 01.2009 - 01.2013
High School Diploma -
Polytechnic College of La Union
Agoo, La Union 06.2019 - 03.2025
High School Diploma -
President Elpidio Quirino Nat. High School
La Union 04.2013 - 03.2025
Skills
Advance knowledge in cocktail mixing
Knowledgeable in basic bar operation
Intermediate skills in flair tending
Excellent in food service
- Good Communication
- Costumer Service
- Adaptability
Excellent communication
Organization and time management
Calm under pressure
Dependable and responsible
Multitasking Abilities
MS office
Flexible and adaptable
Skills
90%, 80%, 90%
Placeofbirth
Agoo, La Union
Civilstatus
Single
Citizenship
Filipino
Parents
Elvie Rivera, Joseph Rivera
Personal Information
- Age: 23
- Date of Birth: 04/17/01
- Religion: Iglesia ni Cristo
Certification
Food and Beverage Services NC II
Timeline
On the Job Training
Puerto De San Juan
06.2024 - 07.2024
On the Job Training
2GO Travel
05.2024 - 05.2024
High School Diploma -
Polytechnic College of La Union
06.2019 - 03.2025
Bachelor of Science - Hospitality Management
Polytechnic College of La Union
03.2017 - Current
High School Diploma -
President Elpidio Quirino Nat. High School
04.2013 - 03.2025
Elementary -
San Simon East Elementary School
01.2009 - 01.2013
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