Jelly Jane Martinez
Virtual Assistant
Davao City
Summary
Motivated sales professional seeking a challenging Sales Representative role. Proven track record spanning software, floral, hospitality, telecommunications, and retail industries. Recognized for a friendly and persuasive approach, excelling in prospecting, cold calling, and compelling presentations. Skilled in streamlining processes, ensuring exceptional customer experiences, and exceeding sales targets.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Sales Development Representative|Account Executive
Rushable
Davao City (Remote)
5 2021 - 04.2024
- During my tenure at Rushable, a Texas-based software company leading the way in $0 commission on online orders, I thrived as an Account Executive and Senior Sales Development Representative over 2 years and 9 months
- Renowned for my adeptness in dynamic prospecting, I consistently made 100-200 targeted cold calls daily, prioritizing quality in appointment bookings
- My friendly and persuasive demeanor enabled me to secure discovery calls and demo appointments, demonstrating my product expertise and professionalism
- Upon my promotion to Account Executive, I furthered the company's success through compelling demo presentations, underscoring my commitment to excellence and organizational advancement.
Sales Representative
Ava’s Flowers
Remote
01.2021 - 03.2021
- In my two-month role as a Sales Representative at Ava's Flowers, I facilitated seamless customer orders, handling inquiries and providing detailed product information
- With a focus on exceptional customer experiences, I utilized strong communication skills to guide customers and meet unique needs, contributing to overall satisfaction and upholding Ava's Flowers' standards in the floral industry.
Reservation Sales Representative
Teleperformance Philippines
Cagayan De Oro City
01.2019 - 01.2021
- During my two-year tenure as a Reservation Sales Representative with Hilton Hotels, I played a key role in maintaining Hilton's global reputation for excellence.
- Responsible for accurate and customized hotel bookings, I combined technical proficiency with persuasive sales techniques to exceed guest expectations.
- My commitment to Hilton's high standards contributed to the brand's continued success in the global hospitality industry.
Customer Sales Representative
Convergys Davao
Davao City, Province Of Davao Del Sur, Philippines
02.2018 - 01.2019
- In my eleven-month role as a Customer Sales Representative at Cricket Wireless, I provided top-notch phone support, offering personalized recommendations, and effectively communicating ongoing sales.
- Resolving concerns promptly, I prioritized customer satisfaction, contributing to the positive customer experience.
- In a fast-paced environment, I honed my ability to navigate diverse scenarios with empathy and professionalism, highlighting my dedication to customer-centric practices in the telecommunications industry.
Customer Service Representative
Teleperformance Philippines
Cagayan De Oro, Province Of Misamis Oriental, Philippines
08.2017 - 01.2018
- In my six-month role as a Customer Service Representative at Kohl's, I enhanced the customer experience by addressing inquiries, securing Kohl's Charge cards, and providing effective payment solutions via phone communication.
- Handling complaints and assisting customers with bills, I prioritized timely and effective solutions, achieving high satisfaction levels.
- Focused on building trust, I engaged customers beyond immediate needs, contributing to positive and memorable interactions within the renowned retail environment.
Sales Representative
IQOR Davao
Davao City, Province Of Davao Del Sur, Philippines
07.2015 - 05.2017
- In my almost two-year role as a Sales Representative with Bluestem Brands, I focused on Blair and Haband Catalogs, delivering unique retail and payment solutions to a diverse customer base.
- Efficiently managing a high volume of incoming calls, I processed orders to meet and exceed team sales targets.
- As a Customer Service Representative, I addressed complaints diligently, prioritizing building sustainable relationships and trust with customers for a positive overall experience
- My experience reflects a dedication to exceptional customer service in the eCommerce retail landscape.
Education
Cruise Ship Services -
Professional World Academy
01.2011 - 05.2012
AB-English - undefined
Holy Cross of Davao College
01.2012 - 05.2014
Bachelor of Science in Nursing -
STI College Cagayan De Oro
01.2010 - 05.2011
Skills
Email outreach
Customer Relationship Building
Analytical Skills
Cold-calling
Goal-oriented mindset
Processing payments
Product Demonstration
Good Telephone Etiquette
Order Processing
Problem-solving abilities
Multitasking Abilities
Strategic Thinking
Effective Communication
Goal Setting
Sales Techniques
Personal Information
- Citizenship: Filipino
- Date of Birth: 08/21/91
- Marital Status: Single
- Religion: Roman Catholic
References
- Niño Seno, Teleperformance Philippines, Supervisor, 09279702870
- Stephanie Lonio, Teleperformance Philippines, Supervisor, 09936403947
- Jhero Mangubat, Teleperformance Philippines, Supervisor, 09776598138
- Jeffry Pedronio, IQOR Company, Supervisor, 09369468086
- Rodezza Chan, Convergys Davao, Supervisor, 09327663006
- Edenor Ompad, Rushable, SDR, 09214527653
Timeline
Sales Representative
Ava’s Flowers
01.2021 - 03.2021
Reservation Sales Representative
Teleperformance Philippines
01.2019 - 01.2021
Customer Sales Representative
Convergys Davao
02.2018 - 01.2019
Customer Service Representative
Teleperformance Philippines
08.2017 - 01.2018
Sales Representative
IQOR Davao
07.2015 - 05.2017
AB-English - undefined
Holy Cross of Davao College
01.2012 - 05.2014
Cruise Ship Services -
Professional World Academy
01.2011 - 05.2012
Bachelor of Science in Nursing -
STI College Cagayan De Oro
01.2010 - 05.2011
Sales Development Representative|Account Executive
Rushable
5 2021 - 04.2024