Jelly Jane Martinez
Virtual Assistant
Davao City
Summary
Motivated sales professional seeking a challenging Sales Representative role. Proven track record spanning software, floral, hospitality, telecommunications, and retail industries. Recognized for a friendly and persuasive approach, excelling in prospecting, cold calling, and compelling presentations. Skilled in streamlining processes, ensuring exceptional customer experiences, and exceeding sales targets.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Sales Development Representative|Account Executive
Rushable
5 2021 - 04.2024
- During my tenure at Rushable, a Texas-based software company leading the way in $0 commission on online orders, I thrived as an Account Executive and Senior Sales Development Representative over 2 years and 9 months
- Renowned for my adeptness in dynamic prospecting, I consistently made 100-200 targeted cold calls daily, prioritizing quality in appointment bookings
- My friendly and persuasive demeanor enabled me to secure discovery calls and demo appointments, demonstrating my product expertise and professionalism
- Upon my promotion to Account Executive, I furthered the company's success through compelling demo presentations, underscoring my commitment to excellence and organizational advancement.
Sales Representative
Ava’s Flowers
01.2021 - 03.2021
- In my two-month role as a Sales Representative at Ava's Flowers, I facilitated seamless customer orders, handling inquiries and providing detailed product information
- With a focus on exceptional customer experiences, I utilized strong communication skills to guide customers and meet unique needs, contributing to overall satisfaction and upholding Ava's Flowers' standards in the floral industry.
Reservation Sales Representative
Teleperformance Philippines
01.2019 - 01.2021
- During my two-year tenure as a Reservation Sales Representative with Hilton Hotels, I played a key role in maintaining Hilton's global reputation for excellence.
- Responsible for accurate and customized hotel bookings, I combined technical proficiency with persuasive sales techniques to exceed guest expectations.
- My commitment to Hilton's high standards contributed to the brand's continued success in the global hospitality industry.
Customer Sales Representative
Convergys Davao
02.2018 - 01.2019
- In my eleven-month role as a Customer Sales Representative at Cricket Wireless, I provided top-notch phone support, offering personalized recommendations, and effectively communicating ongoing sales.
- Resolving concerns promptly, I prioritized customer satisfaction, contributing to the positive customer experience.
- In a fast-paced environment, I honed my ability to navigate diverse scenarios with empathy and professionalism, highlighting my dedication to customer-centric practices in the telecommunications industry.
Customer Service Representative
Teleperformance Philippines
08.2017 - 01.2018
- In my six-month role as a Customer Service Representative at Kohl's, I enhanced the customer experience by addressing inquiries, securing Kohl's Charge cards, and providing effective payment solutions via phone communication.
- Handling complaints and assisting customers with bills, I prioritized timely and effective solutions, achieving high satisfaction levels.
- Focused on building trust, I engaged customers beyond immediate needs, contributing to positive and memorable interactions within the renowned retail environment.
Sales Representative
IQOR Davao
07.2015 - 05.2017
- In my almost two-year role as a Sales Representative with Bluestem Brands, I focused on Blair and Haband Catalogs, delivering unique retail and payment solutions to a diverse customer base.
- Efficiently managing a high volume of incoming calls, I processed orders to meet and exceed team sales targets.
- As a Customer Service Representative, I addressed complaints diligently, prioritizing building sustainable relationships and trust with customers for a positive overall experience
- My experience reflects a dedication to exceptional customer service in the eCommerce retail landscape.
Education
Cruise Ship Services -
Professional World Academy
01.2011 - 05.2012
AB-English - undefined
Holy Cross of Davao College
01.2012 - 05.2014
Bachelor of Science in Nursing -
STI College Cagayan De Oro
01.2010 - 05.2011
Skills
Email outreach
Customer Relationship Building
Analytical Skills
Cold-calling
Goal-oriented mindset
Processing payments
Product Demonstration
Good Telephone Etiquette
Order Processing
Problem-solving abilities
Multitasking Abilities
Strategic Thinking
Effective Communication
Goal Setting
Sales Techniques
Personal Information
- Citizenship: Filipino
- Date of Birth: 08/21/91
- Marital Status: Single
- Religion: Roman Catholic
References
- Niño Seno, Teleperformance Philippines, Supervisor, 09279702870
- Stephanie Lonio, Teleperformance Philippines, Supervisor, 09936403947
- Jhero Mangubat, Teleperformance Philippines, Supervisor, 09776598138
- Jeffry Pedronio, IQOR Company, Supervisor, 09369468086
- Rodezza Chan, Convergys Davao, Supervisor, 09327663006
- Edenor Ompad, Rushable, SDR, 09214527653
Timeline
Sales Representative
Ava’s Flowers
01.2021 - 03.2021
Reservation Sales Representative
Teleperformance Philippines
01.2019 - 01.2021
Customer Sales Representative
Convergys Davao
02.2018 - 01.2019
Customer Service Representative
Teleperformance Philippines
08.2017 - 01.2018
Sales Representative
IQOR Davao
07.2015 - 05.2017
AB-English - undefined
Holy Cross of Davao College
01.2012 - 05.2014
Cruise Ship Services -
Professional World Academy
01.2011 - 05.2012
Bachelor of Science in Nursing -
STI College Cagayan De Oro
01.2010 - 05.2011
Sales Development Representative|Account Executive
Rushable
5 2021 - 04.2024