Jelca Putis
Manolo Fortich,DAS
Summary
Detail-oriented Administrative Assistant with 13+ years of experience in administration, logistics, customer service, and remote virtual support. Skilled in documentation, scheduling, email/phone handling, research, and report preparation. Strong business communication acumen with proven ability to manage multiple priorities, handle confidential information, and support executives in fast-paced environments.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Remote
Freelance Administrative Support
07.2024 - Current
- Provided administrative and non-voice support in remote setups.
- Organized digital files, research, and communications.
Customer Service & Order Processing Specialist
CJ Philippines Inc.
09.2024 - 08.2025
- Handled customer inquiries via email, chat, and online platforms.
- Processed and scheduled orders with accurate documentation.
- Coordinated with departments to resolve client concerns and discrepancies.
Transportation Processor / Logistics Specialist
CJ Philippines Inc.
10.2018 - 05.2020
- Managed freight validation, billing, and vendor payments.
- Organized shipment records and maintained SAP systems.
- Prepared daily/monthly reports for executive meetings.
Operations Staff
CJ Philippines Inc. (via Blue Collar Manpower Services)
02.2018 - 10.2018
- Provided clerical and administrative support for plant operations.
Accounting Clerk / Loan Processing Clerk / Internal Auditor
Bukidnon Community Cooperative
01.2011 - 01.2017
- Processed loans, managed financial records, and conducted audits.
- Prepared schedules, reports, and compliance documentation.
Education
BSBA - Banking and Finance
Bukidnon State University
01.2011
Skills
- Documentation management
- Calendar management expertise
- Effective management of email and phone inquiries
- Database management
- Customer service proficiency
- SAP & Microsoft Office (Excel, Word, PowerPoint, Teams)
- Research and data management
- Sensitive information management
- Proficient multitasking abilities
Certification
- Xero Advisor Certified | Virtual Assistant & Social Media Management
- Shopify & WordPress Freelancing | Facebook Ads
- Audit Management | Credit Information System Orientation
Timeline
Customer Service & Order Processing Specialist
CJ Philippines Inc.
09.2024 - 08.2025
Remote
Freelance Administrative Support
07.2024 - Current
Transportation Processor / Logistics Specialist
CJ Philippines Inc.
10.2018 - 05.2020
Operations Staff
CJ Philippines Inc. (via Blue Collar Manpower Services)
02.2018 - 10.2018
Accounting Clerk / Loan Processing Clerk / Internal Auditor
Bukidnon Community Cooperative
01.2011 - 01.2017
BSBA - Banking and Finance
Bukidnon State University
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