Experienced Secretary/Administrative Officer with expertise in providing executive and team support. Skilled at managing meetings and ensuring smooth office operations. Strong multitasking and problem-solving abilities, with a focus on maintaining confidentiality and professionalism.
Overview
10
10
years of professional experience
Work History
Secretary /Office Administrator
EIGHTY ESTATE CORPORATION
06.2022 - Current
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Secretary / Admin Staff
SWIRELAND CORPORATION
06.2022 - 01.2023
Entered data into system and updated customer contacts with information to keep records current.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Assisted in preparing detailed reports for management, enabling informed decision-making.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail.
Assisted with onboarding new staff members, providing orientation and support.
Payment Officer
SDS Payment Solutions Company
05.2021 - 12.2021
Developed strong working relationships with banking partners for seamless handling of wire transfers and other international transactions.
Processed request payments to recipients.
Closely monitored outstanding balances of the accounts to maintain its active status.
Contributed to improved transaction flow management through careful monitoring of outgoing funds and prompt resolution of issues.
Maintained accurate records of customer accounts, payments and transactions
Account Administrator
Monaco1 International Inc.
02.2018 - 02.2019
Managed multiple high-profile accounts simultaneously, maintaining a high level of attention to detail and organization.
Monitored client accounts for potential issues, proactively addressing concerns before they escalated.
. Participated in process improvement initiatives, helping to create a more efficient and accurate account administration function.
Collaborated with cross-functional teams to support the achievement of task goals.
Trained new employees on account administration procedures, contributing to a well-informed and cohesive team.
Gathered, evaluated and summarized account data in detailed reports.
Account Coordinator
ETS2 Resource Center, Inc.
02.2017 - 02.2018
Organized and updated account databases, ensuring team members had access to current and accurate information.
Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
Updated internal databases with account information to maintain concise, clear records.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Payment Officer
Quantum Recruitment Dynamics Philippines, Inc.
02.2016 - 02.2017
Improved overall financial efficiency with diligent monitoring of payment schedules and deadlines.
Supported month-end closing activities, ensuring all relevant payments were processed accurately and on time.
Assisted in the development of new policies and procedures for the accounts payable department, leading to increased productivity.
Enhanced accuracy in payment transactions by conducting regular audits and reconciliations.
Complied with established procedures when approving or rejecting claims.
Maintained accurate records of customer accounts, payments and payment plans.
Responded to customer inquiries and provided detailed account information.
Collection Officer
ASIA PEOPLEWORKS INC.
07.2015 - 01.2016
Implemented robust filing systems for payment records, enhancing document retrieval speed when needed.
Maintained a high level of data integrity by consistently updating client information in internal systems.
Maintained team productivity by efficiently scanning, submitting and archiving records.
Diligently tracked outstanding balances to maintain the account's good standing
Collaborated with the accounting team to resolve discrepancies and ensure accurate financial records.
Secretary
Yes Prints & Inks Enterprises
08.2015 - 12.2015
Maintained daily report documents, memos and invoices.
Provided clerical support to company employees by copying, faxing, and filing documents.
Scheduled appointments and conducted follow-up calls to clients.
Answered multi-line phone system and enthusiastically greeted callers.
Education
Bachelor of Science - Office Administration major in Office Management
Eulogio "Ämang" Rodriguez Institute of Science and Technology (EARIST)
01.2015
Skills
Confidentiality
Time Management
Contract Preparation
File Management
Inventory Management
Financial Transactions
Receptionist Skills
Client Interaction
Travel Arrangement
Schedule management
Languages
English
Filipino
Personal Information
Title: Secretary / Administrative Officer
Timeline
Secretary /Office Administrator
EIGHTY ESTATE CORPORATION
06.2022 - Current
Secretary / Admin Staff
SWIRELAND CORPORATION
06.2022 - 01.2023
Payment Officer
SDS Payment Solutions Company
05.2021 - 12.2021
Account Administrator
Monaco1 International Inc.
02.2018 - 02.2019
Account Coordinator
ETS2 Resource Center, Inc.
02.2017 - 02.2018
Payment Officer
Quantum Recruitment Dynamics Philippines, Inc.
02.2016 - 02.2017
Secretary
Yes Prints & Inks Enterprises
08.2015 - 12.2015
Collection Officer
ASIA PEOPLEWORKS INC.
07.2015 - 01.2016
Bachelor of Science - Office Administration major in Office Management
Eulogio "Ämang" Rodriguez Institute of Science and Technology (EARIST)
Insurance Coordinator at Medcare Medical Centre Branch of Medcare Hospital LLCInsurance Coordinator at Medcare Medical Centre Branch of Medcare Hospital LLC