JELAINE F. AZUL
Manila
Summary
Experienced Secretary/Administrative Officer with expertise in providing executive and team support. Skilled at managing meetings and ensuring smooth office operations. Strong multitasking and problem-solving abilities, with a focus on maintaining confidentiality and professionalism.
Overview
10
10
years of professional experience
Work History
Secretary /Office Administrator
EIGHTY ESTATE CORPORATION
06.2022 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Secretary / Admin Staff
SWIRELAND CORPORATION
06.2022 - 01.2023
- Entered data into system and updated customer contacts with information to keep records current.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted with onboarding new staff members, providing orientation and support.
Payment Officer
SDS Payment Solutions Company
05.2021 - 12.2021
- Developed strong working relationships with banking partners for seamless handling of wire transfers and other international transactions.
- Processed request payments to recipients.
- Closely monitored outstanding balances of the accounts to maintain its active status.
- Contributed to improved transaction flow management through careful monitoring of outgoing funds and prompt resolution of issues.
- Maintained accurate records of customer accounts, payments and transactions
Account Administrator
Monaco1 International Inc.
02.2018 - 02.2019
- Managed multiple high-profile accounts simultaneously, maintaining a high level of attention to detail and organization.
- Monitored client accounts for potential issues, proactively addressing concerns before they escalated.
- . Participated in process improvement initiatives, helping to create a more efficient and accurate account administration function.
- Collaborated with cross-functional teams to support the achievement of task goals.
- Trained new employees on account administration procedures, contributing to a well-informed and cohesive team.
- Gathered, evaluated and summarized account data in detailed reports.
Account Coordinator
ETS2 Resource Center, Inc.
02.2017 - 02.2018
- Organized and updated account databases, ensuring team members had access to current and accurate information.
- Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
- Updated internal databases with account information to maintain concise, clear records.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Payment Officer
Quantum Recruitment Dynamics Philippines, Inc.
02.2016 - 02.2017
- Improved overall financial efficiency with diligent monitoring of payment schedules and deadlines.
- Supported month-end closing activities, ensuring all relevant payments were processed accurately and on time.
- Assisted in the development of new policies and procedures for the accounts payable department, leading to increased productivity.
- Enhanced accuracy in payment transactions by conducting regular audits and reconciliations.
- Complied with established procedures when approving or rejecting claims.
- Maintained accurate records of customer accounts, payments and payment plans.
- Responded to customer inquiries and provided detailed account information.
Collection Officer
ASIA PEOPLEWORKS INC.
07.2015 - 01.2016
- Implemented robust filing systems for payment records, enhancing document retrieval speed when needed.
- Maintained a high level of data integrity by consistently updating client information in internal systems.
- Maintained team productivity by efficiently scanning, submitting and archiving records.
- Diligently tracked outstanding balances to maintain the account's good standing
- Collaborated with the accounting team to resolve discrepancies and ensure accurate financial records.
Secretary
Yes Prints & Inks Enterprises
08.2015 - 12.2015
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
Bachelor of Science - Office Administration major in Office Management
Eulogio "Ämang" Rodriguez Institute of Science and Technology (EARIST)
01.2015
Skills
- Confidentiality
- Time Management
- Contract Preparation
- File Management
- Inventory Management
- Financial Transactions
- Receptionist Skills
- Client Interaction
- Travel Arrangement
- Schedule management
Languages
English
Filipino
Personal Information
Title: Secretary / Administrative Officer
Timeline
Secretary /Office Administrator
EIGHTY ESTATE CORPORATION
06.2022 - Current
Secretary / Admin Staff
SWIRELAND CORPORATION
06.2022 - 01.2023
Payment Officer
SDS Payment Solutions Company
05.2021 - 12.2021
Account Administrator
Monaco1 International Inc.
02.2018 - 02.2019
Account Coordinator
ETS2 Resource Center, Inc.
02.2017 - 02.2018
Payment Officer
Quantum Recruitment Dynamics Philippines, Inc.
02.2016 - 02.2017
Secretary
Yes Prints & Inks Enterprises
08.2015 - 12.2015
Collection Officer
ASIA PEOPLEWORKS INC.
07.2015 - 01.2016
Bachelor of Science - Office Administration major in Office Management
Eulogio "Ämang" Rodriguez Institute of Science and Technology (EARIST)