Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
BusinessAnalyst
JELAINE F. AZUL

JELAINE F. AZUL

Manila

Summary

Experienced Secretary/Administrative Officer with expertise in providing executive and team support. Skilled at managing meetings and ensuring smooth office operations. Strong multitasking and problem-solving abilities, with a focus on maintaining confidentiality and professionalism.


Overview

10
10
years of professional experience

Work History

Secretary /Office Administrator

EIGHTY ESTATE CORPORATION
06.2022 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.

Secretary / Admin Staff

SWIRELAND CORPORATION
06.2022 - 01.2023
  • Entered data into system and updated customer contacts with information to keep records current.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail.
  • Assisted with onboarding new staff members, providing orientation and support.

Payment Officer

SDS Payment Solutions Company
05.2021 - 12.2021
  • Developed strong working relationships with banking partners for seamless handling of wire transfers and other international transactions.
  • Processed request payments to recipients.
  • Closely monitored outstanding balances of the accounts to maintain its active status.
  • Contributed to improved transaction flow management through careful monitoring of outgoing funds and prompt resolution of issues.
  • Maintained accurate records of customer accounts, payments and transactions

Account Administrator

Monaco1 International Inc.
02.2018 - 02.2019
  • Managed multiple high-profile accounts simultaneously, maintaining a high level of attention to detail and organization.
  • Monitored client accounts for potential issues, proactively addressing concerns before they escalated.
  • . Participated in process improvement initiatives, helping to create a more efficient and accurate account administration function.
  • Collaborated with cross-functional teams to support the achievement of task goals.
  • Trained new employees on account administration procedures, contributing to a well-informed and cohesive team.
  • Gathered, evaluated and summarized account data in detailed reports.

Account Coordinator

ETS2 Resource Center, Inc.
02.2017 - 02.2018
  • Organized and updated account databases, ensuring team members had access to current and accurate information.
  • Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
  • Updated internal databases with account information to maintain concise, clear records.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Payment Officer

Quantum Recruitment Dynamics Philippines, Inc.
02.2016 - 02.2017
  • Improved overall financial efficiency with diligent monitoring of payment schedules and deadlines.
  • Supported month-end closing activities, ensuring all relevant payments were processed accurately and on time.
  • Assisted in the development of new policies and procedures for the accounts payable department, leading to increased productivity.
  • Enhanced accuracy in payment transactions by conducting regular audits and reconciliations.
  • Complied with established procedures when approving or rejecting claims.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Responded to customer inquiries and provided detailed account information.

Collection Officer

ASIA PEOPLEWORKS INC.
07.2015 - 01.2016
  • Implemented robust filing systems for payment records, enhancing document retrieval speed when needed.
  • Maintained a high level of data integrity by consistently updating client information in internal systems.
  • Maintained team productivity by efficiently scanning, submitting and archiving records.
  • Diligently tracked outstanding balances to maintain the account's good standing
  • Collaborated with the accounting team to resolve discrepancies and ensure accurate financial records.

Secretary

Yes Prints & Inks Enterprises
08.2015 - 12.2015
  • Maintained daily report documents, memos and invoices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Answered multi-line phone system and enthusiastically greeted callers.

Education

Bachelor of Science - Office Administration major in Office Management

Eulogio "Ämang" Rodriguez Institute of Science and Technology (EARIST)
01.2015

Skills

  • Confidentiality
  • Time Management
  • Contract Preparation
  • File Management
  • Inventory Management
  • Financial Transactions
  • Receptionist Skills
  • Client Interaction
  • Travel Arrangement
  • Schedule management

Languages

English
Filipino

Personal Information

Title: Secretary / Administrative Officer

Timeline

Secretary /Office Administrator

EIGHTY ESTATE CORPORATION
06.2022 - Current

Secretary / Admin Staff

SWIRELAND CORPORATION
06.2022 - 01.2023

Payment Officer

SDS Payment Solutions Company
05.2021 - 12.2021

Account Administrator

Monaco1 International Inc.
02.2018 - 02.2019

Account Coordinator

ETS2 Resource Center, Inc.
02.2017 - 02.2018

Payment Officer

Quantum Recruitment Dynamics Philippines, Inc.
02.2016 - 02.2017

Secretary

Yes Prints & Inks Enterprises
08.2015 - 12.2015

Collection Officer

ASIA PEOPLEWORKS INC.
07.2015 - 01.2016

Bachelor of Science - Office Administration major in Office Management

Eulogio "Ämang" Rodriguez Institute of Science and Technology (EARIST)
JELAINE F. AZUL