To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Teleperformance Philippines
10.2020 - 12.2020
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Updated account information to maintain customer records.
Tracked customer service cases and updated service software with customer information.
Marketing Assistant
VST ECS Phils., Inc.
02.2021 - 05.2022
Provide support to business unit's Sales Executive, Product Manager, Senior Manager by processing Sales Orders, Purchase Requisition, Purchase Orders.
Assisted coworkers and staff members with special tasks on daily basis.
Collected and maintained file of receipts to coordinate expense report submission.
Communicating to vendors and maintained effective lines of communication.
Interacted with different department for routing and signatures of paper needed by processing Sales Orders, Purchase Requisition/Orders and Deliveries.
Sales & Admin Associate
Xymbolic IT Solutions Provider Corporation
11.2022 - Current
Managing sales documentation, proposals, and other administrative tasks related to the sales process. Utilizing sales tools and CRM systems to track customer interactions.
Answered customer questions about products and services, helped customer to choose what products suites to their needs, and promoted key items.
Providing support to various department such as Accounting & Logistic department, serves as point of contact in the office.
Wrapped, boxed and weighed orders that are ready for dispatch.
Education
Bachelor of Science - Human Resources Development Management
University of Rizal System - Binangonan Campus
Manila E Rd, Binangonan, 1940 Rizal
04.2001 -
Skills
Customer Service
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Timeline
Sales & Admin Associate
Xymbolic IT Solutions Provider Corporation
11.2022 - Current
Marketing Assistant
VST ECS Phils., Inc.
02.2021 - 05.2022
Customer Service Representative
Teleperformance Philippines
10.2020 - 12.2020
Bachelor of Science - Human Resources Development Management
University of Rizal System - Binangonan Campus
04.2001 -
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