Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
JEFFREY ENDRINAL

JEFFREY ENDRINAL

Subject Matter Expert - CSR I
Manila

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


I have relevant experience in handling US Healthcare account as a Subject Matter Expert specifically for Dental Insurance. I will surely be able to help you organize data, and research different topics, assist with all your business needs.

Overview

1
1
year of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Subject Matter Expert - CSR I

Legato Health Technologies PH
Ortigas, Pasig, City
04.2021 - 04.2022
  • Enhanced equipment operation through monitoring, diagnostics and proper maintenance.
  • Analyzed business problems, identifying root causes and developing robust solutions.
  • Collaborated with management to identify and prioritize new development concepts.
  • Performed excellent customer service by assisting dental providers in relation to insurance eligibility and benefits;
  • Assisted the callers with full and clear breakdown of the coverage;
  • Explained thoroughly the status of dental claims;
  • Worked well with my team and my supervisor in achieving our goals;
  • Maintained my score cards at above average;
  • Learned how to commit and value responsibility and integrity.

Legal Intern

Rasa, Ballena
Manila, City
04.2019 - 05.2019
  • Conducted legal research to aid lawyers in their memoranda/pleadings;
  • Managed and organize case files;
  • Performed administrative duties such as filing, copying, staffing;
  • Assisted lawyers in preparation for hearings and trials; and
  • Assisted lawyers in attending to their hearings;
  • Participated in and took notes during meetings.

Education

Bachelor of Arts - Legal Management

University of The East
Manila, City
06.2015 - 05.2019

J.D. - Law

University of Santo Tomas
Manila, City
08.2019 - Current

Skills

Email Management

undefined

Certification

Real Estate Virtual Assistant Training

Timeline

Real Estate Virtual Assistant Training

04-2022

Subject Matter Expert - CSR I

Legato Health Technologies PH
04.2021 - 04.2022

J.D. - Law

University of Santo Tomas
08.2019 - Current

Legal Intern

Rasa, Ballena
04.2019 - 05.2019

Bachelor of Arts - Legal Management

University of The East
06.2015 - 05.2019

Similar Profiles

CREATE PROFILE
JEFFREY ENDRINALSubject Matter Expert - CSR I