Continuous learning
Jeffrey Serote
Telecom Technician
Naic Cavite Philippines
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level telecom technician position. Ready to help team achieve company goals. Diligent Communications Technician successful in wireless communication. Over 11 years of hands-on experience working as a Telecom Engineer for telecommunications businesses. A strong team player works with little to no supervision. Excellent abilities in comparing technologies and finding quick solutions.
Overview
12
12
years of professional experience
1
1
Certification
2
2
Languages
Work History
Telecommunications Engineer
Twincom Asia Pacific Inc.
04.2018 - Current
- Responded to service requests during and after business hours.
- Installed and configured new devices and system components.
- Coordinated installation of new users and relocations of existing users.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, and VoIP.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed wiring, cabling and networking hardware on customer premises.
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
- Performed preventive maintenance of telecommunications equipment.
WiFi Engineer
Lemcon Philippines
05.2012 - 03.2018
- Installed and maintained systems and analyzed users' needs.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Consulted with clients to identify business and technical requirements for proposed system modifications and technology purchases.
- Developed and implemented procedures for preventive maintenance, backup, and data recovery.
- Assessed facilities to determine capacity and needs for WiFi systems.
- Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Accurately read, understood and carried out written instructions.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Followed standards and procedures to maintain safe work environment.
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Consumer Electronic Servicing NC II Holder - Electronics Equipment Installation And Repair
Regional Training Center Central Luzon - Guiguinto
Guiguinto Bulacan 04.2001 -
Computer Technician Certificate - Information Technology
Electron College of Technical Education
Valenzuela, Philippines 04.2001 -
High School Diploma -
Leyte National Highschool
Tacloban City 04.2001 -
Skills
Network Protocols
Cisco Switch and Routing
Quality Assurance Testing
Knowledge of telecommunications cabling standards and techniques for installing and managing copper, fiber optic, and coaxial cables
Tower Climbing: Proficiency in safely ascending and descending telecommunication towers using appropriate climbing techniques and safety equipment
Tower Inspection and Maintenance: Ability to inspect tower structures for signs of wear, damage, or corrosion, and perform routine maintenance tasks to ensure structural integrity and safety
Equipment Installation and Integration: Proficiency in installing and integrating telecommunications equipment such as radio transmitters, receivers, amplifiers, and power systems onto tower structures
Electrical Skills: Basic knowledge of electrical systems and components to troubleshoot power-related issues and ensure proper grounding and bonding of telecommunications equipment
Problem-solving: Ability to diagnose and troubleshoot technical issues related to tower equipment, antennas, cables, and transmission lines, and implement effective solutions to restore functionality
Certification
Work at Height Certificate
Interests
Hands-On Work
Wireless Communication
Timeline
Telecommunications Engineer
Twincom Asia Pacific Inc.
04.2018 - Current
WiFi Engineer
Lemcon Philippines
05.2012 - 03.2018
Consumer Electronic Servicing NC II Holder - Electronics Equipment Installation And Repair
Regional Training Center Central Luzon - Guiguinto
04.2001 -
Computer Technician Certificate - Information Technology
Electron College of Technical Education
04.2001 -
High School Diploma -
Leyte National Highschool
04.2001 -