Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Jeffrey Serote

Telecom Technician
Naic Cavite Philippines

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level telecom technician position. Ready to help team achieve company goals. Diligent Communications Technician successful in wireless communication. Over 11 years of hands-on experience working as a Telecom Engineer for telecommunications businesses. A strong team player works with little to no supervision. Excellent abilities in comparing technologies and finding quick solutions.

Overview

12
12
years of professional experience
1
1
Certification
2
2
Languages

Work History

Telecommunications Engineer

Twincom Asia Pacific Inc.
04.2018 - Current
  • Responded to service requests during and after business hours.
  • Installed and configured new devices and system components.
  • Coordinated installation of new users and relocations of existing users.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, and VoIP.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Performed periodic system upgrades and maintenance to meet industry standards.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Read blueprints and schematics to correctly place equipment.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Performed preventive maintenance of telecommunications equipment.

WiFi Engineer

Lemcon Philippines
05.2012 - 03.2018

  • Installed and maintained systems and analyzed users' needs.
  • Repaired cut cable of various sizes and worked with color-coded wires and cables.
  • Consulted with clients to identify business and technical requirements for proposed system modifications and technology purchases.
  • Developed and implemented procedures for preventive maintenance, backup, and data recovery.
  • Assessed facilities to determine capacity and needs for WiFi systems.
  • Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Accurately read, understood and carried out written instructions.
  • Monitored and analyzed system performance, such as network traffic, security and capacity.
  • Followed standards and procedures to maintain safe work environment.
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
  • Paid attention to detail while completing assignments.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Consumer Electronic Servicing NC II Holder - Electronics Equipment Installation And Repair

Regional Training Center Central Luzon - Guiguinto
Guiguinto Bulacan
04.2001 -

Computer Technician Certificate - Information Technology

Electron College of Technical Education
Valenzuela, Philippines
04.2001 -

High School Diploma -

Leyte National Highschool
Tacloban City
04.2001 -

Skills

Network Protocols

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Certification

Work at Height Certificate

Interests

Continuous learning

Hands-On Work

Wireless Communication

Timeline

Telecommunications Engineer

Twincom Asia Pacific Inc.
04.2018 - Current

WiFi Engineer

Lemcon Philippines
05.2012 - 03.2018

Consumer Electronic Servicing NC II Holder - Electronics Equipment Installation And Repair

Regional Training Center Central Luzon - Guiguinto
04.2001 -

Computer Technician Certificate - Information Technology

Electron College of Technical Education
04.2001 -

High School Diploma -

Leyte National Highschool
04.2001 -

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Jeffrey SeroteTelecom Technician