Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Languages
Work Availability
Timeline
OperationsManager
JEFFREY R. CADIENTE

JEFFREY R. CADIENTE

IT Specialist
Quezon City, Metro Manila,1123

Summary

Experienced with troubleshooting technical problems to ensure seamless IT operations. Utilizes diagnostic tools and customer service skills to resolve issues promptly. Knowledge of network configurations and software installations, ensuring optimized system performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Computer Maintenance/Graphic Designer / Computer Assistance and Video Editor

RETXED Computer Repair and Services
08.2019 - 01.2022
  • Reformat and Installing of Operating System
  • Layout Artist (making school tarp birthday, election, wedding tarp mugs printing and etc.)
  • Editing Video (Using Corel Application)

DESO Technical Support Staff

COLEMEC
05.2022
  • Manage, maintain, and troubleshoot PCOS machine Problem
  • Check time to time the machine if working properly
  • Transmit Vote data From Local Server in Manila

Technical Support Engineer

PUREGOLD Price club Incorporation
09.2021 - 04.2023
  • Maintaining hardware and software by conducting regular maintenance and updates
  • Identifying and resolving network, connectivity, and server issues
  • Upgrading firmware, software, and outdated hardware systems
  • Monitoring and maintaining security systems and installing updates
  • Troubleshoot POS Machine and POS printers Problems
  • Manage all internal System support and maintaining and repairing
  • Provide Consultation for Information System
  • Point of Sales Server/Terminal Opening and Closing
  • Update Files on Point of Sales
  • Create, maintain and report on the overall network health

IT Specialist/ IT Supervisor and IT Cum Lab Technician

AMACC Tacloban Computer College
04.2023 - 03.2024

1. Assists user in the use of standard office software.
2. Monitors employees’ needs and requirements that may involve use of IT.
3. Recommends software to be used within the branch/campus.
4. Ensures the protection and maintenance of all software for office use.
5. Assists user in the implementation of developed systems for campus/branch use.
6. Ensures all data and software on disk/server is protected and that the proper back-up plans are implemented.
7. Ensures that all delivered software are working and that they complying with the required specifications. Keeps inventory records for all software licenses and ensure that all media are kept in good working condition.
8. Coordinates with the campus/branch School Director on matters related to computer lab use and office IT programs.
9. Complies with all directives of the SV/CIO or his authorized representative.
10. Supports all activities of the branch/campus that would involve use of IT software.
11. Ensures that all software used by the campus is complete and updated at all times.
12. Reports to immediate superior any non-routine concern or problem that requires higher level of decision making.
13. Performs task of a Property Officer such as, but not limited to:
a. receives requisitions for suppliers from different departments before requests are forwarded to the head office; follows up requisitions of suppliers and equipment with the head office;
b. receives and inspects quality of incoming suppliers accompanied with delivery receipt and gate pass; issues gate pass for outgoing materials;
c. maintains and updates stock cards for suppliers on hand;
d. prepares issuance receipts for delivery of requested suppliers to respective departments;
e. prepares monthly stock position reports as well as books of receiving reports;
f. monitors all supplies from property stock to bookstore supplies and makes necessary requests; and
g. does annual inventory of fixed assets, tools, equipment and supplies.
14. Performs task of a Digital Laboratory Technician such as, but not limited to:
a. attends to the needs of every student with regards to the performance of the equipment;
b. prepares the materials and equipment that will be used by the students as required by the authorized faculty member;
c. operates the equipment;
d. reports any damage or malfunction of digital equipment to the Dean;
e. requests the needed consumable materials and equipment;
f. monitors and makes sure that the materials and equipment that are borrowed by the students will be returned in good condition;
g. maintains the security and safety of the materials and equipment; and
h. maintains the cleanliness and orderliness in the laboratory.
15. Performs other related duties as may be assigned superior.

IT Specialist/ IT Supervisor Cum Lab Property

AMA School of Medicine
03.2024 - Current

1. Assists user in the use of standard office software.
2. Monitors employees’ needs and requirements that may involve use of IT.
3. Recommends software to be used within the branch/campus.
4. Ensures the protection and maintenance of all software for office use.
5. Assists user in the implementation of developed systems for campus/branch use.
6. Ensures all data and software on disk/server is protected and that the proper back-up plans are implemented.

7. Ensure Connection always stable while during operation Hours

8. Ensure WiFi Connection was stable conducting online exam of AMASOM

9. Assist Their LMS Online Exam Account Technical issue
10. Ensures that all delivered software are working and that they complying with the required specifications. Keeps inventory records for all software licenses and ensure that all media are kept in good working condition.
11. Coordinates with the campus/branch Dean on matters related to computer lab use and office IT programs.
12. Complies with all directives of the SV/CIO or his authorized representative.
13. Supports all activities of the branch/campus that would involve use of IT software.
14. Ensures that all software used by the campus is complete and updated at all times.
15. Reports to immediate superior any non-routine concern or problem that requires higher level of decision making.
17. Performs task of a Digital Laboratory Technician such as, but not limited to:
a. attends to the needs of every student with regards to the performance of the equipment;
b. prepares the materials and equipment that will be used by the students as required by the authorized faculty member;
c. operates the equipment;
d. reports any damage or malfunction of digital equipment to the Dean;
e. requests the needed consumable materials and equipment;
f. monitors and makes sure that the materials and equipment that are borrowed by the students will be returned in good condition;
g. maintains the security and safety of the materials and equipment; and
h. maintains the cleanliness and orderliness in the laboratory.
18. Performs other related duties as may be assigned superior.

Education

Bachelor of Science - Information Technology

Eastern Visayas State University Carigara Campus
Carigara, Leyte
04-2018

No Degree -

Carigara National High School
Carigara, Leyte
01.2014

No Degree -

Mariano Morales Mem. Elementary School
Brgy. Libo Carigara, Leyte
01.2008

Skills

  • Network configuration
  • Hardware diagnostics
  • Server maintenance
  • System administration
  • Operating systems
  • Decision-making
  • Technical issues analysis
  • Exceptional multi-tasked
  • Technical Support
  • Computer Competencies
  • Computer System Servicing
  • Technical troubleshooting
  • Network diagnostics
  • Hardware troubleshooting
  • Troubleshooting network issues
  • Application installations
  • User support
  • LAN/WAN

Accomplishments

  • Contributed to a reduction in operational costs of 50%. by making IT project in School
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Assigned to other Branch of School after 11 months of being productive and meet work on deadline and seeking work Progress.



Personal Information

  • Age: 27
  • Height: 5’2
  • Weight: 60 kg
  • Place of Birth: Quezon City, Philippines
  • Date of Birth: 03/06/98
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Iglesia Ni Cristo

Certification

  • Computer System Servicing II 2015 NC2

Languages

English
Intermediate (B1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IT Specialist/ IT Supervisor Cum Lab Property

AMA School of Medicine
03.2024 - Current

IT Specialist/ IT Supervisor and IT Cum Lab Technician

AMACC Tacloban Computer College
04.2023 - 03.2024

DESO Technical Support Staff

COLEMEC
05.2022

Technical Support Engineer

PUREGOLD Price club Incorporation
09.2021 - 04.2023

Computer Maintenance/Graphic Designer / Computer Assistance and Video Editor

RETXED Computer Repair and Services
08.2019 - 01.2022
  • Computer System Servicing II 2015 NC2

Bachelor of Science - Information Technology

Eastern Visayas State University Carigara Campus

No Degree -

Carigara National High School

No Degree -

Mariano Morales Mem. Elementary School
JEFFREY R. CADIENTEIT Specialist