JEFFREY M. CAPISTRANO

A highly self-motivated, resourceful, cumulative experience in luxury brand sales, and business process outsourcing is seeking to fulfill a career in Sales, Customer Care and Hospitality services.

• Career Service Professional Eligibility
• WSET Diploma, International Wine & Spirit Centre, Bermondey Street, London, UK
• Life Insurance Financial Advisor

• Excellent English language written & spoken comprehension.
• Very good computer operation skills and knowledgeable in MS Office: Word/Excel, Power Point, Social Media.

• TPG Telecom, Customer Service Associate, 02/28/22, 01/15/24, Responds to customer inquiries by understanding inquiries; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer., Support the work of marketing team and executives on projects directed in maximizing profits and developing sales strategies and marketing campaigns.
• VXI Global Solutions, Account Associate, 05/20/21, 02/07/22, Provide fast, efficient, precise and reliable multi-tiers technical/customer care support for At&t Network telecommunications accounts clients, scoring excellent consistent rating in reliability, mobility sales and services and troubleshooting and quality in the performance matrix delivery., Build and maintain strong, long-lasting customer relationships.
• Emirates Airline, Sales & Marketing Executive, 02/01/15, 02/01/20, Support the work of marketing team and executives on projects directed in maximizing profits and developing sales strategies and marketing campaigns include generating unique sales plans, creating engaging advertisements, emails, and promotional literature, developing pricing strategies, and meeting marketing and sales human resource objectives.
• SPi Global, Customer Service Associate, 04/01/12, 11/30/13, Provide fast, efficient, precise and reliable multi-tiers technical/customer care support for DISH Network and Telco bundle accounts clients, scoring excellent consistent rating in reliability, upselling, assisting, customer email concern regarding troubleshooting and quality in the performance matrix delivery., Build and maintain strong, long-lasting customer relationships.
• Rustans Marketing Corporation, Sales and Marketing Assistant, 04/01/11, 11/30/11, Excellent organizational skills compiling and distributing financial and statistical information such as budget spreadsheets and analyzing questionnaires, writing reports, company brochures, and similar documents, organizing customer visits, assisting with promotional activities, and helping to organize market research.