Hi, I’m
Jeffrey Galiza
Call Center Representative
163 Bonny Serrano Murphy Cubao QC
Summary
Efficient, highly motivated call center agent with 13 years of experience handling customer concerns, complaints, resolving problems and providing friendly customer service over the phone.
Overview
14
years of professional experience
Work History
Cognizant
Customer Service Representative
03.2024 - Current
Job overview
Inbound
Sutherland Global
Customer Service Representative
06.2020 - 11.2021
Job overview
Blended
24-7 Intouch
Email Support Representative
06.2019 - 12.2019
Job overview
Emails
Sitel Contact Center
Customer Service Representative
08.2012 - 08.2018
Job overview
Blended
EPerformax Contact Centers & BPO
Customer Service Representative
11.2011 - 05.2012
Job overview
Inbound
Aegis People Support
Customer Service Representative
09.2011 - 11.2011
Job overview
Inbound
Cosmotec Contact Centre
Customer Service Representative
10.2010 - 04.2011
Job overview
Inbound
Winsource Solutions
Customer Service Representative
08.2010 - 10.2010
Job overview
Inbound
Education
Systems Technology InstituteCubao, Metro Manila, Philippines
Bachelor of Science from Computer Science And Programming
04.2001
Skills
English, Typing, Communication Skills, Computer Skills
undefinedTimeline
Customer Service Representative
Cognizant
03.2024 - Current
Customer Service Representative
Sutherland Global
06.2020 - 11.2021
Email Support Representative
24-7 Intouch
06.2019 - 12.2019
Customer Service Representative
Sitel Contact Center
08.2012 - 08.2018
Customer Service Representative
EPerformax Contact Centers & BPO
11.2011 - 05.2012
Customer Service Representative
Aegis People Support
09.2011 - 11.2011
Customer Service Representative
Cosmotec Contact Centre
10.2010 - 04.2011
Customer Service Representative
Winsource Solutions
08.2010 - 10.2010
Systems Technology Institute
Bachelor of Science from Computer Science And Programming
04.2001
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