JEFFREY FRANCIA
MARKETING MANAGER
General Trias,CAV
Summary
Industrious and enthusiastic management professional offering 4+ years of MARKETING experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.
Overview
7
7
years of professional experience
Work History
MANAGER
NEWLIFE TECHWIN INC.
GENERAL TRIAS CAVITE, PHILIPPINES
11.2016 - Current
- Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Developed innovative and targeted collateral to support overall branding objectives
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
- Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
- Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol
- Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets
Sales Associate
CONVERGYS MAKATI
MAKATI CITY, PHILIPPINES
06.2015 - 03.2016
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
- Compiled customer feedback and recommended service delivery improvements to management
- Contributed to company achieving and holding industry-leading customer service ratings
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
- Reduced downtime to support quality control, boost revenue and ensure projects are completed on time and under budget
Education
Bachelor of Science - MARKETING MAJOR
CAVITE STATE UNIVERSITY - ROSARIO CAMPUS
ROSARIO CAVITE Jun 2011 - Mar 2015
Skills
Sales and marketing
Business development
Negotiation
Project management
Strategic planning
Business analysis
Creative merchandising
Goal-oriented
Quick learner
Customer-oriented
Positive and friendly
Timeline
MANAGER
NEWLIFE TECHWIN INC.
11.2016 - Current
Sales Associate
CONVERGYS MAKATI
06.2015 - 03.2016
Bachelor of Science - MARKETING MAJOR
CAVITE STATE UNIVERSITY - ROSARIO CAMPUS
Jun 2011 - Mar 2015