Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

JEFFREY FRANCIA

MARKETING MANAGER
General Trias,CAV

Summary

Industrious and enthusiastic management professional offering 4+ years of MARKETING experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.

Overview

7
7
years of professional experience

Work History

MANAGER

NEWLIFE TECHWIN INC.
GENERAL TRIAS CAVITE, PHILIPPINES
11.2016 - Current
  • Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies
  • Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
  • Developed innovative and targeted collateral to support overall branding objectives
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets
  • Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol
  • Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets

Sales Associate

CONVERGYS MAKATI
MAKATI CITY, PHILIPPINES
06.2015 - 03.2016
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
  • Compiled customer feedback and recommended service delivery improvements to management
  • Contributed to company achieving and holding industry-leading customer service ratings
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
  • Reduced downtime to support quality control, boost revenue and ensure projects are completed on time and under budget

Education

Bachelor of Science - MARKETING MAJOR

CAVITE STATE UNIVERSITY - ROSARIO CAMPUS
ROSARIO CAVITE
Jun 2011 - Mar 2015

Skills

Sales and marketing

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Timeline

MANAGER

NEWLIFE TECHWIN INC.
11.2016 - Current

Sales Associate

CONVERGYS MAKATI
06.2015 - 03.2016

Bachelor of Science - MARKETING MAJOR

CAVITE STATE UNIVERSITY - ROSARIO CAMPUS
Jun 2011 - Mar 2015

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