Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jeffrey Bernardo

Jeffrey Bernardo

Cabuyao, Province Of Laguna,LAG

Summary

Dynamic Service Supervisor at Al Maqsorah for Company Trading, recognized for enhancing customer satisfaction through effective complaint handling and timely resolutions. Skilled in training and development, I implemented quality control measures that elevated service excellence, while consistently monitoring progress and enforcing policies to drive team performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Service Supervisor

Al Maqsorah for Company Trading
01.2013 - 07.2025
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
  • Conducted regular performance reviews for staff members, identifying areas for growth and providing constructive feedback.
  • Assisted with training and development of team members.
  • Implemented quality control measures to ensure consistent levels of excellence across all aspects of service delivery.

Education

Sti College
Sta Rosa Laguna
04-2003

Skills

  • Complaint handling
  • Sales support
  • Progress monitoring
  • Policy enforcement

Certification

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Timeline

Service Supervisor

Al Maqsorah for Company Trading
01.2013 - 07.2025

Sti College

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Jeffrey Bernardo