Overview
Work History
Education
Skills
Timeline
Generic
Jeffrey Aquino

Jeffrey Aquino

Malabon City

Overview

13
13
years of professional experience

Work History

Owner /Manager of Operations

team maharot carwash
malanday, valenzuela
11.2022 - 09.2023
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Frequently inspected production area to verify proper equipment operation.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Supervisor

Jeff Glass And Aluminum Enterprises
08.2015 - 12.2018
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Created and managed project plans, timelines and budgets.

Head Waiter

avenas caterimg services
san jose, bulacan
10.2010 - 12.2015
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Created and managed project plans, timelines and budgets.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

Education

Criminology -

Philippine College of Criminology Recoletos
Manila

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Multitasking Abilities
  • Multitasking
  • Adaptability and Flexibility
  • Adaptability
  • Team Leadership
  • Customer Relationship Management
  • Sales Strategies

Timeline

Owner /Manager of Operations

team maharot carwash
11.2022 - 09.2023

Supervisor

Jeff Glass And Aluminum Enterprises
08.2015 - 12.2018

Head Waiter

avenas caterimg services
10.2010 - 12.2015

Criminology -

Philippine College of Criminology Recoletos

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Jeffrey Aquino