Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Additional Information
Software
Certification
Quote
Timeline
Hi, I’m

JEFFERSON NG

Team Lead
Davao City,Davao Del Sur
JEFFERSON NG

Summary

Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media
Work Experience platforms and office technology
programs. A Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

10
years of professional experience
1
Language
1
year of post-secondary education

Work History

Vertex Digital
Metro, Manila, National Capital Region Philippines

TeamLeader/Translator/Encoder
08.2021 - Current

Job overview

  • Reports immediately to facility supervisor any problem and/or unusual activities in gaming area
  • Managing day-to-day activities of team.
  • Motivating team to achieve organizational goals.
  • Developing and implementing timeline to achieve targets.
  • Delegating tasks to team members.
  • Conducting training of team members to maximize their potential and skills.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conducting quarterly performance reviews.
  • Contributing to growth of company through successful team.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Creating pleasant working environment that inspires team.
  • Updated existing translations to meet contemporary trends in communication
  • Applied cultural understanding to discern specific meanings beyond literal written words
  • Replicated flow, style and overall meaning of original texts

Adampak Prints Phil. Inc (APPI)
Calamba City, Calabarzon

Warehouse Checker/Clerk Specialist
02.2021 - 07.2021

Job overview

  • Organized and prioritized work to complete assignments in a ultimate customer satisfaction in timely, efficient manner.
  • Proven ability to establish and maintain excellent communication and relationships with clients.
  • Maintained eagerness to add to my knowledge and skills.
  • Assisting drivers inspect products before and after deliveries.
  • To minimize delays, processing paperwork and ensuring that all documentation is accurate and accepted by customs and other dedicated to identifying governmental bodies are necessary before deliveries.
  • Monthly Inventory.
  • Effective solutions to all Processing client orders and prospective documents problems
  • Simultaneously while working with sales representatives and production managers to ensure that deliveries are precise and up to client standards.

Monde M.Y. S An Corporation
Calamba City, Calabarzon

Warehouse Assistant
06.2020 - 12.2020

Job overview

  • Served as friendly, hardworking, and punctual employee
  • Operated pallet jacks and racking systems
  • Marked and packaged items
  • Handled incoming and outgoing packaging orders for production and raw warehouse use.
  • Able to effectively self-manage.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.

Okamura Corp
Gotenba City, Japan, Shizuoka Prefecture

Metal Press Operator
06.2016 - 06.2019

Job overview

  • Directed and maintained daily press operations for assigned shift to assure maximum efficiency
  • Skills and maintenance of necessary quality
  • Analyzed account workload quantity and due dates to predict and, prevent problems.
  • Made sure that the products were produced on time and are of quality expectations
  • Research (2 years)
  • Measurement tools (3 years)
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Made timely adjustments to machine operations and components to meet demands of different production orders.
  • Achieved challenging production goals on consistent basis by optimizing machine operation.

Sycore Business Solution Inc
Davao City, Philippines

Customer Service Representative
03.2013 - 04.2014

Job overview

  • Provided accurate and appropriate information in response to customer inquiries
  • Can read
  • Maintained up to date records at all times
  • Built customer loyalty by placing follow up call for customers who years) reported issues
  • Customer Service and Relations
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Greeted customers and listened closely to problems described to determine solutions.

Education

Phil. Nippon Technical College
Brgy. Punta Calamba City, Laguna

Vacational from Japanese Language/Culture And Industrial Vocation.

University Overview

  • Completed Japanese Language and Culture Training.
  • Completed Industrial Vocation (Metal Press Operator)


Daniel R. Aguinaldo National. High School. (ALS)
Brgy. Matina, Davao City

High School Diploma
09.2008 - 04.2009

University Overview

  • Elected Captain of Class
  • Elected to Buss Manager for Student Organization in 2008-09

Skills

  • Ul>
  • Multitasking Abilities
  • P>Interpersonal Communication
  • P>Planning and Coordination
  • P>Teamwork and Collaboration
  • P>Critical Thinking
  • Customer Engagement
  • Business Process Understanding
  • Editing Skills
  • Legal Document Preparation
  • Business Communications
  • Deadline Management
  • External Communications
  • Personnel Training
  • Procedure Standardization
  • Personnel Supervision
  • Research
  • Behavior Modeling

Accomplishments

Accomplishments
  • Achieved $130,000 Team Performance by completing Monthly target.
  • Three months consecutive Top Team Leader.
  • Three months consecutive Top Team.
  • Supervised team of 18 agents members.
  • Increased productivity 20% by implementing several process improvements.

Interests

Books Novels, Poems and News Articles

Watching Documentaries and Historical Movies

Learning Languages

Travel and Culture

Listening to Music

Read Biography

Additional Information

Additional Information

Mobile Number: +639664182070

WhatsApp: https://call.whatsapp.com/voice/V3TC1ktFAnHncbi5iQpjEi

Facebook Messenger: https://www.facebook.com/JFFNG?mibextid=LQQJ4d

Software

MS Office

Google Drive

Email

Presentations/Slideshows

Social Media

Certification

  • Certified Metal Press, Okamura Corp. - May 19, 2019 Metal Press Operator 2nd & 3rd Grade Skill Test Certified

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

TeamLeader/Translator/Encoder
Vertex Digital
08.2021 - Current
Warehouse Checker/Clerk Specialist
Adampak Prints Phil. Inc (APPI)
02.2021 - 07.2021
Warehouse Assistant
Monde M.Y. S An Corporation
06.2020 - 12.2020
Metal Press Operator
Okamura Corp
06.2016 - 06.2019
Customer Service Representative
Sycore Business Solution Inc
03.2013 - 04.2014
Daniel R. Aguinaldo National. High School. (ALS)
High School Diploma
09.2008 - 04.2009
Phil. Nippon Technical College
Vacational from Japanese Language/Culture And Industrial Vocation.

Similar Profiles

  • Ma. CRESENCIA GARCIA

    Ma. CRESENCIA GARCIAMa. CRESENCIA GARCIA

    HR OFFICER/ADMIN OFFICER at DYNAMIC WAVE INNOVATION INC (VERTEX DIGITAL)HR OFFICER/ADMIN OFFICER at DYNAMIC WAVE INNOVATION INC (VERTEX DIGITAL)

    View Profile
  • Michael Briones

    Michael BrionesMichael Briones

    Software Developer at Vertex Digital Entertainment Technologies Inc.Software Developer at Vertex Digital Entertainment Technologies Inc.

    View Profile
  • Marjorie Kristine Dayanan

    Marjorie Kristine DayananMarjorie Kristine Dayanan

    CSR / Team Leader at Vertex Digital Entertainment Technologies Inc.CSR / Team Leader at Vertex Digital Entertainment Technologies Inc.

    View Profile
JEFFERSON NGTeam Lead