Jefferson Mendones
Appen Service Philippines
Cavite,Rosario
1
Certification
9
years of professional experience
Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standards of operational excellence.
Work History
Data Entry Lead
5 Months- Oversaw daily data entry operations, ensuring accuracy and consistency in information processing.
- Implemented process improvements that enhanced workflow efficiency across data entry tasks.
- Mentored team members on best practices for data management and entry protocols.
- Developed training materials for new hires, fostering a knowledgeable and skilled workforce.
Collection Team Leader
1 Year 9 Months- Trained and mentored new employees on collection methods and documentation requirements, enhancing team readiness and performance.
- Supervised collectors, monitoring phone calls and letters to ensure compliance with collection procedures.
- Composed accounting reports summarizing accounts payable data, providing insights for management decision-making.
Customer Service Representative
7 Months- Developed rapport with customers through active listening, resulting in increased retention and positive client feedback.
- Guided customers in navigating company website and placing online orders to enhance user experience.
- Collaborated with team members to establish best practices for consistent customer service delivery.
Logistic Clerk
3 Months- Streamlined order processing through accurate data entry and timely communication, enhancing overall efficiency.
- Supported budget planning for logistics department by monitoring expenditures and identifying cost reduction opportunities.
- Coordinated with transportation providers to secure cost-effective freight solutions, leading to reduced shipping expenses.
Customer Service Representative
2 Months- Resolved customer complaints with empathy, fostering loyalty and encouraging repeat business.
- Addressed customer concerns promptly, improving satisfaction through accurate information delivery.
- Managed escalated calls effectively, achieving satisfactory resolutions for customers and the company.
Production Clerk
11 Months- Collaborated with cross-functional teams on continuous improvement initiatives to enhance operational efficiency.
- Improved employee training programs, resulting in higher productivity levels among team members.
- Enhanced employee training programs to elevate team productivity and skill development.
Material Handler
1 Year 3 Months- Collaborated with team members to complete tasks on schedule while maintaining high-quality standards.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Organized storage areas systematically to enhance accessibility and efficiency., clean, and secure to fully protect company assets.
Production Operator
3 Years 4 Months- Attended training sessions to enhance skills and knowledge.
- Operated and maintained production machinery to ensure optimal performance and product quality.
- Monitored production processes, identifying and resolving issues to minimize downtime.
- Collaborated with team members to streamline workflows, enhancing efficiency in production operations.
Education
Bachelor of Science - Career And Technical Education
Skills
Data entry
Excel expertise
Data management
Microsoft Office
Data management
Process improvement
Data governance
Office administration
Administrative support
Staff assistance
Team leadership
Personal Information
- Date of Birth: September 22,1995
- Nationality: Filipino
- Marital Status : Single
- Mother's Maiden Name: Josephine A. Neri
- Father's Name: Ferdinand A. Mendones Sr.
Certification
- Webinar in Business Writing Training
- Certified Production Trainer, Leader Electronics Inc. Philippines Branch
- Class Valedictorian, Inspiro Relia
- Efficiency King, Alorica by the Bay
- Employee of the month, SP Madrid and associates
- Most Improved Team, Appen Services Philippines -
Timeline
Data Entry Lead
Appen Service Philippines
04.2026 - 09.2026Read More
Collection Team Leader
SP Madrid and Associates
05.2024 - 02.2026Read More
Customer Service Representative
Alorica
05.2023 - 12.2023Read More
Logistic Clerk
Leader Electronic Inc. Philippine Branch
02.2023 - 05.2023Read More
Customer Service Representative
Inspiro Relia Inc
01.2023 - 03.2023Read More
Production Clerk
Leader Electronics Inc. Philippines Branch
03.2022 - 02.2023Read More
Material Handler
Leader Electronics Inc. Philippines Branch
12.2020 - 03.2022Read More
Production Operator
Artesyn Embedded Technologies
05.2017 - 09.2020Read More
PIMSAT Colleges Rosario Campus
Bachelor of Science from Career And Technical Education
Read More