Jefferson Buenaventura
Caloocan City, Metro Manila
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Loyalty Care Representative
Alorica
2023.07 - 2024.06
Technical Support
VXI Inc.
2022.04 - 2023.07
Technical Support
Pilipinas Teleserv Inc.
2021.07 - 2022.04
Sales Mechanic
Bike Plus
2020.12 - 2021.05
Customer Associate
LBC Express Inc.
2019.07 - 2019.11
Education
Bachelor of Science - Entertainment And Multimedia Computing
University of Caloocan City
Caloocan City04.2018
Caloocan High School
Caloocan City04.2014
Skills
- Call center experience
- Escalation Handling
- Data entry proficiency
- Customer Service
- Computer Skills
- Product Knowledge
- Microsoft Office
Languages
English
Upper intermediate (B2)
Filipino
Advanced (C1)
Certification
Adobe Illustrator 2017 (University of CaloocanCity)
Adobe AfterEffects 2017 (University of CaloocanCity)
Timeline
Loyalty Care Representative
Alorica
2023.07 - 2024.06
Technical Support
VXI Inc.
2022.04 - 2023.07
Technical Support
Pilipinas Teleserv Inc.
2021.07 - 2022.04
Sales Mechanic
Bike Plus
2020.12 - 2021.05
Customer Associate
LBC Express Inc.
2019.07 - 2019.11
Bachelor of Science - Entertainment And Multimedia Computing
University of Caloocan City
Caloocan High School