Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Jefferson Buenaventura

Jefferson Buenaventura

Caloocan City, Metro Manila

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Loyalty Care Representative

Alorica
07.2023 - 06.2024

Technical Support

VXI Inc.
04.2022 - 07.2023

Technical Support

Pilipinas Teleserv Inc.
07.2021 - 04.2022

Sales Mechanic

Bike Plus
12.2020 - 05.2021

Customer Associate

LBC Express Inc.
07.2019 - 11.2019

Education

Bachelor of Science - Entertainment And Multimedia Computing

University of Caloocan City
Caloocan City
04.2018

Caloocan High School
Caloocan City
04.2014

Skills

  • Call center experience
  • Escalation Handling
  • Data entry proficiency
  • Customer Service
  • Computer Skills
  • Product Knowledge
  • Microsoft Office

Languages

English
Upper intermediate (B2)
Filipino
Advanced (C1)

Certification

Adobe Illustrator 2017 (University of CaloocanCity)
Adobe AfterEffects 2017 (University of CaloocanCity)

Timeline

Loyalty Care Representative

Alorica
07.2023 - 06.2024

Technical Support

VXI Inc.
04.2022 - 07.2023

Technical Support

Pilipinas Teleserv Inc.
07.2021 - 04.2022

Sales Mechanic

Bike Plus
12.2020 - 05.2021

Customer Associate

LBC Express Inc.
07.2019 - 11.2019

Bachelor of Science - Entertainment And Multimedia Computing

University of Caloocan City

Caloocan High School
Jefferson Buenaventura