Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jeff  Folland

Jeff Folland

General Manager - Zuellig Pharma
Bonafacio Global City

Summary

Customer-oriented General Manager with almost 25 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.


I have been fortunate to have exposure to the healthcare industry through multiple lenses

- Sales & Marketing in multiple multinational Pharma companies in Australia
- Distribution Sales Director, partnering with the majority of the top 10 global Pharma companies in Vietnam, working strategically to deliver expanded access to healthcare
- Immersed in a significant transformations from Hospital tender reforms, centralized price negotiations and unprecedented retail chain pharmacy landscape shifts
- Building an commercial pharmaceutical agency business from the ground up with less than 20 people to a Top 10 Pharma Company in Vietnam and a team of almost 200 staff in less than 4 years
- Leading the largest affiliate for ZP Therapeutics in Philippines - and in less than 3 years have taken the business outside of the top 10 in IQVIA to rank 6

My passions are :

- Developing People and unlocking their potential
- A strong desire to understand "what makes things tick", and identifying and unlocking opportunities to continuously improve
- Strategic value creation which goes beyond conversation into measurable actions which benefit all stakeholders
- Creating high performing cultures where people feel safe to share their feedback, challenge the status quo and help create not only success today, but sustainable growth for tomorrow


Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work History

General Manager

Zuellig Pharma Therapeutics
04.2023 - Current
  • Annual Revenue $110Mio USD
  • Budget (A&P) $15Mio USD ++
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Responsible for P&L of ZP Therapeutics business ranging from OTC products to Oncology across all stages of product lifecycles, from new launch to heritage brands
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Lead daily operation of Sales , Marketing , Medical, Training, Operations, Finance across Philippines
  • Collaborate and manage relationships with Multinational Pharma Regional Business Unit and Cluster Heads
  • Drive Sales Force Excellence leveraging omnichannel
  • Share and integrate best practice across Asia
  • Led the business remotely for almost 12 months during COVID-19 (from Vietnam) whilst building a high-performance culture
  • Initiated a top-to-bottom “temperature check” culture survey before identifying key levers in the business to prioritize for quick wins
  • Optimized the business structure resulting in right-sizing the business by 25%, and importantly provided a stronger foundation & focus for 5 therapeutic areas
  • Elevated ZP Therapeutics from rank 11 to position 6 in IQVIA value in less than 3 years through strong organic growth and new business acquisition
  • Bolstered the Medical and Regulatory functions to ensure stronger leadership and organizational agility to mitigate AE reporting, Product Complaints, and agility of Regulatory approvals
  • Signed new business worth over $300miliion over 10 year deal adding sustainability and profit

Country Head

ZP Therapeutics - Zuellig Pharma
Ho Chi Minh
01.2017 - 01.2021
  • Annual Revenue $80Mio USD
  • Budget (A&P) $5 Mio USD ++
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Formed strategic partnerships with 12 Multinational Clients representing all the different stages of product lifecycles and drove new business development.
  • Sales & Marketing for 12 Multinational Clients representing all the different stages of product lifecycles, from new launch to heritage brands
  • Lead Daily operation of Sales , Marketing , Medical, Training, Operations, Finance across Vietnam
  • Develop and full integrate new business for VN
  • Collaborate and manage relationships with Client local GMs and Cluster Heads
  • Drive SFE across the sales force
  • Operate and optimize local P&L
  • Built organization from ground-up with less than $1mio USD Revenue in 2015, and team of less than 20 people to $80mio USD sales and almost 200 people before moving to Philippines
  • Won over $20mio USD new Business Development locally
  • Led 4 new business integrations in 2 years

Sales & Marketing Director

Zuellig Pharma
Ho Chi Minh
01.2015 - 01.2017
  • Annual Revenue $934Mio USD
  • Responsible for Pharmaceutical Sales Distribution Business
  • Solved complex problems to increase sales effectiveness and streamline business direction.
  • Lead Daily operation of entire Distribution Sales Business in Vietnam
  • Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
  • Developed strong partnerships with the majority of top 10 Multinational Pharmaceutical companies to strengthen and expand future business opportunities.
  • Created innovative sales strategies through analyzing market data, providing insights and unlocking sales potential
  • Cultural transformation to drive a sales performance culture
  • Maximize Sales Force Effectiveness and identify growth opportunities
  • Improved efficiency & ROI by optimizing customer delivery cost based on value of sales
  • Formalized Tender process for risk mitigation

National Sales Manager

Amgen
Sydney
01.2010 - 01.2014

Bone Franchise & Oncology Franchise

  • Launch new first in class product into well established market
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Lead the first business partnership in Amgen history to drive performance
  • Received multiple Sales Manager awards for outstanding leadership and strong commitment to operational excellence.
  • Liaised with marketing and Medical departments to maintain brand consistency.
  • Collaborate seamlessly with Medical function to drive industry leadership and customer value
  • Innovate a Ways of Working across diverse company cultures

National Sales Manager

Sanofi
Sydney
01.2006 - 01.2010
  • Cardiology, Bone & Diabetes
  • Company, Lead sales performance across a mixed product portfolio, multi- channel environment to deliver sales to target
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.
  • Partner with internal marketing stakeholders to challenge and execute marketing strategy
  • Innovated an SFE project which resulted in development of a new Customer Profiling tool and accelerate sales analytics across the franchises
  • Increased business acumen of the team, by creating a analytics platform to challenge each other
  • Reshaped an underperforming team within first 6 months and reversed sales decline

National Sales Manager

GSK & Lilly
Sydney
01.2003 - 01.2006
  • Bone, Cardiovascular & Diabetes
  • Company, Drive Sales performance across a mixed product portfolio, multi- channel environment to deliver sales to target
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
  • Innovate and Execute programs with a partner Multi-national Pharma company to ensure successful outcomes

Education

Bachelor of Science - Microbiology And Immunology

University of Adelaide
Adelaide
01.1991 - 12.1994

Skills

Coaching and mentoring

undefined

Timeline

General Manager

Zuellig Pharma Therapeutics
04.2023 - Current

Country Head

ZP Therapeutics - Zuellig Pharma
01.2017 - 01.2021

Sales & Marketing Director

Zuellig Pharma
01.2015 - 01.2017

National Sales Manager

Amgen
01.2010 - 01.2014

National Sales Manager

Sanofi
01.2006 - 01.2010

National Sales Manager

GSK & Lilly
01.2003 - 01.2006

Bachelor of Science - Microbiology And Immunology

University of Adelaide
01.1991 - 12.1994
Jeff FollandGeneral Manager - Zuellig Pharma