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Motivated and dedicated administrative professional with over 16 years of experience providing high-level administrative and secretarial support in dynamic, fast-paced environments. Proficient in a wide range of computer applications, with well-developed communication and customer service skills. Known for efficiently managing multiple tasks and meeting tight deadlines with accuracy and professionalism. A proactive problem-solver with a strong work ethic and a proven ability to support departmental operations and contribute to team success. Authorized to work in the US for any employer.

Dynamic and professional individual with a strong background in organizational management and customer service. Developed valuable experiences at On Demand Legal, Inc. and the United States Marine Corps. Proven track record of excelling in team supervision, streamlining operations, and enhancing security protocols. Possess advanced proficiency in Microsoft Word and a talent for fostering team cohesion, resulting in improved efficiency and heightened client satisfaction.

Customer Service Representative with 10 years experience in telephone customer service. Experience in Customer Care and Customer Support. Knowledge with customer service software, handling customer complaints and maintaining a positive and friendly disposition. I am hoping to use my experience to attain employment in a customer service role.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Jed Valera

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Bachelor of Science - Nursing (Undergraduate)

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CSR

Team Leader

Collection Specialist

Customer Service

Bachelor of Science - Nursing (Undergraduate)

High school or equivalent -

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