MS Office


Business Architect Analyst with strong expertise in user interface troubleshooting, system diagnostics, and end‑to‑end debugging workflows. Experienced in supporting, optimizing, and maintaining systems through structured testing, analysis, and performance monitoring.
Skilled in leveraging modern technologies—including AWS Lambda for event‑driven automation, Worksoft Certify for process validation, Splunk for log analytics and incident investigation, and Azure DevOps for CI/CD support and task. Demonstrated ability to manage tasks independently while also thriving in collaborative team environments.
Project Management
Amazon Web Services
Agile Planning & Estimation
Splunk
Data Migration
Agile methodology
Business analysis
Feature prioritization
ServiceNow experience
Problem identification
User acceptance testing
Task prioritization
Root-cause analysis
Active listening
Microsoft office
MS Office
AWS
Sales Force
SAP
WorkBook
Splunk
ServiceNow
Pickleball