Jed Aquino
Davao City, Province Of Davao Del Sur
Summary
Experienced Virtual Assistant with expertise in social media management, demand planning, customer experience, and invoicing.
Overview
13
13
years of professional experience
Work History
Team Leader
Laxing's Server
05.2024 - Current
- Monitor livestreams and support social media managers.
- Handle payroll and administrative tasks.
- Implement process improvements.
- Manage recruitment and onboarding.
- Social media management.
- Edit and upload videos.
Social Media Manager
Harold and Wood
10.2024 - 01.2025
- Assist in creating AI-generated content.
- Manage and maintain social media accounts.
- Edit and refine video footage for content.
Demand Planner
Coca-Cola Beverages Philippines, Inc.
09.2023 - 05.2024
- Manage demand forecasting and sales target setting.
- Work with Marketing, Finance, Supply Chain, and other teams to ensure forecast accuracy.
- Perform weekly Root Cause Analysis (RCA).
Contact Center Operator
Coca-Cola Beverages Philippines, Inc.
10.2021 - 09.2023
- Schedule client, technician, and QA appointments.
- Conduct customer satisfaction surveys.
- Address customer feedback and complaints via phone, SMS, email, and social media.
- Make outbound calls for sales and upselling.
Settlement Clerk
Coca-Cola Beverages Philippines, Inc.
08.2016 - 10.2021
- Enter and analyze data from source documents.
- Verify data accuracy and resolve discrepancies with customers and logistics.
- Prepare Final Invoices and SOAs.
- Assist with monthly warehouse inventory.
Warehouse Auditor
Ace Conglomerate Distributors, Inc.
10.2013 - 05.2015
- Manage system and physical inventory for warehouse and sales vehicles.
- Perform monthly/weekly counts, reconcile discrepancies, and make adjustments.
- Conduct daily cycle counts on selected SKUs.
Inventory Control Specialist
Ace Conglomerate Distributors, Inc.
10.2011 - 10.2013
- Validate stock movements (inbound and outbound).
- Perform regular physical counts, reconcile variances, and make adjustments.
- Monitor warehouse practices for compliance.
Education
Bachelor of Science - Commerce Major in Business Administration
Saint Vincent De Paul College
Bislig CityTimeline
Social Media Manager
Harold and Wood
10.2024 - 01.2025
Team Leader
Laxing's Server
05.2024 - Current
Demand Planner
Coca-Cola Beverages Philippines, Inc.
09.2023 - 05.2024
Contact Center Operator
Coca-Cola Beverages Philippines, Inc.
10.2021 - 09.2023
Settlement Clerk
Coca-Cola Beverages Philippines, Inc.
08.2016 - 10.2021
Warehouse Auditor
Ace Conglomerate Distributors, Inc.
10.2013 - 05.2015
Inventory Control Specialist
Ace Conglomerate Distributors, Inc.
10.2011 - 10.2013
Bachelor of Science - Commerce Major in Business Administration
Saint Vincent De Paul College