JECKRAM ADL-NUR
Tagaytay, Province Of Cavite
Summary
Accomplished Safety and Security Management Professional with a proven track record of success in enhancing operational efficiency, mitigating risks, and ensuring the safety and security of guests and personnel. Demonstrated expertise in risk assessment, emergency response, and security operations, with a focus on implementing effective strategies and procedures to safeguard assets and maintain a secure environment. Highly decorated Certified Security Professional (Valedictorian, Class 208) with advanced training and expertise in diverse security disciplines, including security training, criminal profiling, fraud detection, crisis management, occupational safety and health, loss control management, and Lean Six Sigma methodologies. Currently pursuing a Master's Degree in Security Management to further refine knowledge and skills in the field. Possesses excellent communication, interpersonal, and technical skills, with fluency in both English and Filipino. A highly motivated and results-oriented leader with a strong work ethic and the ability to adapt to dynamic and challenging environments.
Overview
12
12
years of professional experience
Work History
Safety and Security Manager
Anya Resort And Residences Tagaytay
01.2023 - Current
- Safety Management: Develop, implement, and enforce comprehensive safety policies and procedures for all resort operations, including guest rooms, public areas, restaurants, recreational facilities, and back-of-house areas.
Conduct regular safety inspections and risk assessments to identify and mitigate potential hazards.
Ensure compliance with all applicable safety regulations and standards.
Develop and conduct safety training programs for all employees.
Investigate and report all safety incidents and accidents, and implement corrective actions.
- Security Management: Develop, implement, and enforce comprehensive security policies and procedures for the resort, including access control, surveillance, patrols, emergency response, and crisis management.
Manage the resort's security team, including hiring, training, scheduling, and performance evaluation.
Conduct regular security inspections and audits to ensure compliance with policies and procedures.
Investigate and report all security incidents, and implement corrective actions.
Maintain effective relationships with local law enforcement and emergency services.
- Emergency Preparedness and Response: Develop and maintain emergency preparedness and response plans for all types of emergencies, including fire, natural disasters, medical emergencies, and security threats.
Conduct regular emergency drills and exercises to ensure preparedness.
Act as the resort's Incident Commander during emergencies, coordinating response efforts and ensuring the safety of all guests and employees.
- Guest and Employee Relations: Respond promptly and effectively to guest and employee concerns regarding safety and security.
Maintain confidentiality of sensitive information.
Provide exceptional customer service and promote a safe and secure environment for all.
Area Manager
AGISSS Security Services Inc. (Assero Global)
03.2020 - 12.2022
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Account Operations Manager
City Of Dreams Manila (under 1st Eagle Security)
02.2020 - 12.2020
- Operational Oversight: Oversee the deployment and scheduling of security personnel for assigned accounts, ensuring adequate staffing levels and compliance with client requirements. Conduct regular site visits to assess performance and identify areas for improvement.
- Performance Management: Monitor and evaluate the performance of security personnel on assigned accounts. Provide feedback, coaching, and training to ensure optimal performance and adherence to company standards.
- Incident Response: Manage and investigate security incidents on assigned accounts, coordinating with relevant parties and implementing corrective actions to prevent future occurrences.
Operations Manager, Security
The 1st Eagle Guard Security Services
03.2012 - 09.2019
- Operational Management: Plan, organize, and direct the overall operations of the security agency.
Oversee the deployment and scheduling of security personnel to client sites.
Ensure that security personnel are properly trained, equipped, and supervised.
Conduct regular site inspections to assess the performance of security personnel and identify areas for improvement.
Develop and implement standard operating procedures (SOPs) for all security services.
Monitor and evaluate operational performance against established key performance indicators (KPIs).
- Client Relationship Management: Develop and maintain strong relationships with clients.
Respond promptly and effectively to client inquiries and concerns.
Conduct regular client meetings to review performance and discuss future needs.
Identify opportunities for upselling and cross-selling of security services.
Ensure client satisfaction with the quality and effectiveness of security services.
- Compliance and Risk Management: Ensure compliance with all applicable laws, regulations, and industry standards.
Develop and implement risk management strategies to mitigate potential threats.
Conduct regular risk assessments to identify and prioritize security risks.
Implement appropriate security measures to mitigate identified risks.
Maintain accurate records of all security incidents and investigations.
- Financial Management: Develop and manage the operational budget.
Monitor and control operational expenses.
Identify opportunities for cost savings and efficiency improvements.
Prepare regular financial reports for management.
- Team Leadership: Recruit, train, and supervise security personnel.
Motivate and engage security personnel to achieve high levels of performance.
Foster a positive and inclusive work environment.
Conduct regular performance evaluations and provide feedback to security personnel.
Identify and develop high-potential employees for future leadership roles.
Education
Bachelor of Arts - Sociology
Mindanao State University
Marawi City, Province Of Lanao Del Sur, Philippines03.2005
Skills
- TECHNICAL SKILLS:
Regulatory Expertise: Comprehensive knowledge of local, national, and international safety and security regulations, standards, and best practices
Risk Management: Proven ability to identify, assess, and prioritize security risks, developing and implementing effective mitigation strategies
Emergency Preparedness: Extensive experience in emergency response planning, drills, training exercises, and crisis management
Investigative Skills: Proficient in conducting thorough investigations, evidence gathering, data analysis, and detailed incident reporting
- INTERPERSONAL SKILLS:
Leadership & Communication: Demonstrated ability to lead and inspire security teams, communicate clearly at all levels, and build strong stakeholder relationships
Problem-Solving & Decision-Making: Proven capacity to analyze complex situations, identify solutions, and make sound decisions under pressure
Training & Mentorship: Adept at training and mentoring security personnel, ensuring their knowledge and skills meet operational requirements
Affiliations
- Accommodation Establishments Security and Safety Coordinating Council Inc. (AESSCI)
- Philippine Alliance for Safety and Security Management Inc. (PASSMI)
- Philippine Society for Industrial Security (PSIS)
Character References
- Bernadette H. Roxas
HR Consultant
09175391958
- Alvin R. Gonzales
City of Dreams Manila
Manager, Workplace Safety and Helipad
09178586671
- Jheric Cantada
HR, Senior Manager
Anya Resort Tagaytay
09985808008
Timeline
Safety and Security Manager
Anya Resort And Residences Tagaytay
01.2023 - Current
Area Manager
AGISSS Security Services Inc. (Assero Global)
03.2020 - 12.2022
Account Operations Manager
City Of Dreams Manila (under 1st Eagle Security)
02.2020 - 12.2020
Operations Manager, Security
The 1st Eagle Guard Security Services
03.2012 - 09.2019
Bachelor of Arts - Sociology
Mindanao State University
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