Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jech Lindaan

Jech Lindaan

General Santos City,South Cotabato

Summary

Experienced in handling customer queries with friendly and professional approach. Thrive in fast-paced environments, ensuring customer satisfaction through clear communication and problem-solving. Excel in building rapport and resolving issues efficiently.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

ibex global solution
Davao CIty, Philippines
09.2024 - 01.2026
  • Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
  • Built rapport with customers through courteous and professional communications.
  • Monitored customer satisfaction metrics, identifying trends and developing strategies to address areas of concern.
  • Remained calm under pressure to handle customer complaints and solve problems.

Kitchen Staff Member

shaykey's
General Santos City, South Cotabato
05.2023 - 05.2024
  • Washed and put away cookware, utensils and dishes.
  • Helped kitchen team prioritise and complete high-volume orders in busy restaurant environment.
  • Assisted chefs by preparing simple salads, sandwiches and sides.
  • Completed daily cleaning and restocking checklists to support kitchen operations.

Education

Bachelor of Science - Information Technology

stratford international school
General Santos City
01-2026

Skills

  • Customer service
  • Problem resolution
  • Active listening
  • Data analysis
  • Sales support
  • Problem solver
  • Live chat support

Timeline

Customer Service Representative

ibex global solution
09.2024 - 01.2026

Kitchen Staff Member

shaykey's
05.2023 - 05.2024

Bachelor of Science - Information Technology

stratford international school
Jech Lindaan