Jean Tate Rusell Dela Cruz
Co-Founder
Silang, Province of Cavite,CAV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Co-Founder
Self Made Media Corp
01.2021 - Current
- Strengthened organizational structure by clarifying roles and responsibilities within the team, promoting efficient collaboration among employees.
- Created an inclusive corporate culture that fostered teamwork, open communication, and increased employee morale.
- Navigated complex legal requirements to ensure compliance with industry regulations while minimizing risk exposure for the business.
- Streamlined operational processes for improved efficiency and cost reduction.
- Championed a culture of innovation, encouraging creative problem-solving throughout the organization.
- Implemented data-driven decision-making to optimize business performance and drive growth.
- Grew the customer base through targeted outreach and networking events.
- Established foundational processes for business operations.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Researched target market to discover customer needs and analyze competitor trends.
- Identified business development challenges and customer concerns for proactive resolution.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Formulated and executed strategic initiatives to improve product offerings.
- Cultivated company-wide culture of innovation and collaboration.
- Represented organization at industry conferences and events.
Associate Unit Manager
Pru Life UK
10.2020 - 12.2021
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Facilitated new client onboarding process and investment account setup.
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Helped clients make informed decisions about financial future.
- Educated clients on financial topics and best practices.
- Recommended specific investments to help clients meet financial goals.
- Educated clients on potential risks and rewards associated with various investments.
Education
Associate of Applied Science - Consular Diplomatic Affairs
De La Salle College of Saint Benilde
Manila, Philippines 04.2001 -
Bachelor of Science - Business Administration And Management
Adventist University of The Philippines
Silang, Province Of Cavite, Philippines 04.2001 -
Skills
- Customer Relations
- Operations Management
- Innovation Skills
- Strategic Visioning
- Organizational Development
- Process Improvement
- Staff Management
- Business Administration
Affiliations
- Rotary International
Certification
Lean Six Sigma White Belt
Timeline
Co-Founder
Self Made Media Corp
01.2021 - Current
Associate Unit Manager
Pru Life UK
10.2020 - 12.2021
Lean Six Sigma White Belt
08-2020
Associate of Applied Science - Consular Diplomatic Affairs
De La Salle College of Saint Benilde
04.2001 -
Bachelor of Science - Business Administration And Management
Adventist University of The Philippines
04.2001 -
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