Jean Rose G. Tacsan
Summary
To be able to work in company that fully optimizes my potential, knowledge and skills. Improve my interpersonal skills in dealing with others and contribute to growth of the company
Proactive Delivery Route Planner with expertise delivering support services and resolving customer complaints. Trained in support software and deescalation techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation.
Overview
18
18
years of professional experience
Work History
Customer Care Coordinator / Logistics In charge
Virginia Food Inc – Butuan Depot
03.2017 - Current
- Oversee & Monitor the whereabouts the delivery status
- Planning and schedule the delivery
- Prepare and liquidate of invoice after the delivery.
Account Coordinator
Grow Vite Staffing Services
07.2015 - 02.2017
- Handle 12 Delivery Personnel (Driver)
- Conduct Safety Orientation for the newly hired
- Prepare Payroll and daily reports.
Internal Bookkeeper / DENR Export Processor
Carloabel Mini Sawmill / Construction
06.2011 - 05.2015
- Prepare Internal Audit for the Carloabel Farm
- Prepare Document paper for the Export
- Monitor the day to day activity of trips at Mining Site
- Prepare Payroll for the Pakyawan personnel.
Cash Disbursement Personnel Incharge
Agusan Colleges Inc.
04.2006 - 05.2011
- Prepare Book of Accounts
- Prepare Payroll for College Instructor / High School & Elem
- Teachers
- Prepare and Check the Account Statement of Students
- Release of Exam permit of Student.
Education
NC III Bookkeeping Passer -
10.2012
Bachelor of Science in Commerce - Accounting Management
Agusan Colleges Incorporated
01.2010
Agusan National High School
01.2006
Ong Yiu Central Elementary School
01.2002
Skills
- Microsoft Office Software Literate
- Proven ability to prioritize and handle multiple task in a challenging environment
- Knowledgeable in some office practices and procedures
- Demonstrated ability to adapt to new equipment & technology
- Dependable employee with common sense and variety of skills
- Highly reliable self-starter; can be counted on to complete assignment
- Responsible, Hard worker, quick learner, and ability to assume responsibility
Personal Information
- Age: 34
- Place of Birth: Minglanilla, Cebu
- Height: 5'1
- Weight: 55 kgs
- Date of Birth: 10/05/89
- Gender: Female
- Marital Status: Single
References
- Dr. Thucydides Chanjueco-Sadiasa, Board of Director, Agusan Colleges Incorporated, 342-5843
- Ms. Betty C. Tidalgo, Comptroller, Agusan Colleges Inc
- Mr. Felixberto Eruela, Dean of Commerce / Assistant Comptroller, Agusan Colleges Incorporated, 09209763745
- Ms. Dioscora Arnaiz, DENR Processor, 0912147373
- Ms. Sheila Padernal, Office Staff, Carloabel Mini Sawmill, 09100156934
- Ms. Ricel Magsino, Branch Operation Manager, Grow Vite Staffing Services, 09989642023
- Ms. Jorine Gaborne, Warehouse Coordinator, Coca Cola Femsa Philippines Inc._Butan DC, 09173190226
- Ms. Joan P. Dasalia, Distribution Supervisor, TRCI_Butuan, 09186514986
- Mr. Jerome Waga, NorthMin-Supervisor, Virginia Food Inc – CDO Depot, 09176544835
- Ms. Clea Myriam Peñola, Services Logistics Supervisor, Virginia Food Inc – NM, 09171135606
Training
- Workshop on Modern Day Marketing: Branding, Stanley Go, Virginia Food Inc, Warehouse Operations-FG Logistics, Big Hotel, Cebu City, 03/14/18
- Workshop on Principles of Internal Customer Service, Nenit Theresa N. Mantalaba, Virginia Food Inc, Warehouse Operations-FG Logistics, Big Hotel, Cebu City, 03/13/18
- Occupational First Aid BLS & CPR/AED Training, Philippine Red Cross (PRC), Coca Cola Femsa Phil. Inc. – Butuan Distribution Center, Taguibo, Butuan City, 05/05/16 - 05/06/16
- Safety Training, Coca Cola Femsa Phil. Inc. – Butuan Distribution Center, Taguibo, Butuan City, 02/28/16
- CROCS Seminar, Coca Cola Femsa Phil. Inc. - Butuan Distribution Center, Taguibo, Butuan City, 02/27/16
- Mobile Direct Store Delivery (MDSD) Training, Coca Cola Femsa Phil. – Butuan Distribution Center, Taguibo, Butuan City, 02/22/16 - 02/23/16
- Refresher Course for Defensive Driving, Coca Cola Femsa Phil. – Butuan Distribution Center, Taguibo, Butuan City, 10/18/15
- Employer’s Forum (Petron), Boss’ Coffee, Sampling Avenue Butuan City, 09/22/14
Timeline
Customer Care Coordinator / Logistics In charge
Virginia Food Inc – Butuan Depot
03.2017 - Current
Account Coordinator
Grow Vite Staffing Services
07.2015 - 02.2017
Internal Bookkeeper / DENR Export Processor
Carloabel Mini Sawmill / Construction
06.2011 - 05.2015
Cash Disbursement Personnel Incharge
Agusan Colleges Inc.
04.2006 - 05.2011
NC III Bookkeeping Passer -
Bachelor of Science in Commerce - Accounting Management
Agusan Colleges Incorporated
Agusan National High School
Ong Yiu Central Elementary School