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I'm a motivated student with strong customer service skills and work experience due to working busy customer facing environments. I have the strong ability to work independently and collaboratively, as a strong team player. I have excellent communication skills which foster a positivity and efficient work environment.

Driven Shift Lead Manager with 7 years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines. Dependable, top notch retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Attentive babysitter with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive, and engaging learning environments for all children.

To be an outstanding personality in the customer service industry, where I can practice and enhance my knowledge with teamwork and leadership skills that I harnessed through my career by being persuasive, hardworking, intelligent and giving added value to the purpose with synergetic effort.

To work in a stimulating and challenging milieu and establish a long-lasting relationship with the organization which would facilitate the maximum utilization and application of my broad skills and expertise in making a positive difference. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

JEAN ROSE B. PEPITO

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Food and Beverage Services Intern

Housekeeping Room Attendant Intern

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Bachelor of Science - Hospitality Management

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Food and Beverage Services Intern

Housekeeping Room Attendant Intern

Abuyog Community College

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