JEAN PAULINE RICO

Resourceful professional with proven ability to streamline operations, support busy healthcare practices, and deliver seamless virtual assistance. Brings strong organizational skills, patient-centered communication, and adaptability to dynamic team environments. Dedicated to improving efficiency and supporting quality care delivery.

Proactive Medical Virtual Assistant with a background in healthcare and administration, skilled in EMR data entry, patient scheduling, and confidential record management. Known for delivering accurate, organized, and patient-focused support to healthcare providers. Dedicated to streamlining workflows and enhancing patient experience in fast-paced clinical settings.

September 2016 Licensure Examination for Teachers Board Passer

Jackie Lyn P. Peñalosa 

Teacher

T. Camacho Sr. Elementary School

0946897488

Donnalyn Piaca

Clinical Instructor

09487345323

Philippine Women's University Bataan

1. Relevant Hobbies & Interests

• Passion for health education and patient advocacy
• Enjoys organizing schedules and streamlining workflows
• Interest in digital design for creating patient-friendly materials
• Actively participates in online healthcare forums and webinars

2. Languages

• Fluent in English and Filipino (Tagalog)
• Basic understanding of medical terminology in both languages
• Willing to learn additional languages for international clients

3. Personal Strengths

• Adaptable to new healthcare systems and tools
• Strong attention to detail in record-keeping
• Empathetic and professional when communicating with patients
• Committed to continuous learning in both medical and tech skills

Key Accomplishments

• Successfully created and managed patient EMR mock records with 100% accuracy, demonstrating attention to detail and confidentiality in handling sensitive data.
• Designed and implemented patient scheduling and intake forms in Google Docs/Canva, streamlining clinic documentation and showcasing adaptability with digital tools.
• Delivered polished patient email responses and follow-up reminders, highlighting professional communication skills and commitment to enhancing patient experience.