Jeanne Nedene Camatog
Angeles City,phillippines
Summary
Customer Service Representative committed to delivering outstanding customer experiences. Resolves queries and complaints efficiently, maximising customer satisfaction. Anticipates customer needs and adapts to ensure first-class service.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
sutherland
TARLAC CTY, philippines
05.2023 - 09.2025
- Supported customers with product-related inquiries, enhancing their experience through effective feedback resolution.
- Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
- Resolved customer service inquiries promptly and accurately, ensuring high satisfaction levels.
- Delivered exceptional customer service by proactively identifying and addressing customer needs.
- Maximised customer satisfaction by resolving service issues promptly.
Counter Cashier
Chowking
Bacoor, philippines
11.2020 - 10.2021
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Maintained clean, tidy and organised checkout areas.
Education
Diploma of Higher Education - Humanities in Social Science
Millennium Christian High School
Bacoor, CAV01-2019
Skills
- Customer service expert
- Outstanding customer service
- Customer engagement
- Call centre experience
- Customer management
- Complaint handling
- Conflict resolution
- Product knowledge
- Verbal communication
- Written communication
- Team collaboration
- Cash handling
Languages
English
Upper Intermediate
B2
Timeline
Customer Service Representative
sutherland
05.2023 - 09.2025
Counter Cashier
Chowking
11.2020 - 10.2021
Diploma of Higher Education - Humanities in Social Science
Millennium Christian High School