Jean Merttle Amigos
General Santos City ,philippines
Summary
Energetic Customer Service Assistant skilled in delivering exceptional customer experiences and resolving issues promptly. Proficient in handling diverse customer inquiries, fostering positive relationships, and utilising strong communication skills to enhance satisfaction. Adept at working within team environments to ensure seamless operations and contribute to business goals. Committed to bringing positive and professional attitude to every interaction.
Overview
8
8
years of professional experience
Work History
Customer Service Assitant
Philippine Business bank
General Santos City
2022.06 - Current
- Oversaw inquiries, transactions, and account management to ensure compliance with banking regulations.
- Facilitated account updates to enhance accuracy and customer satisfaction.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
Cashier
Du ek Sam Inc.
General Santos City
2020.01 - 2022.06
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
cashier
Jollibee
General Santos City
2017.08 - 2019.11
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
Education
Diploma of Higher Education - Human Resource Development Management
Gensantos Foundation College Inc.
General Santos City2019
Skills
- Customer service
- Cash handling
- Account management
- Compliance oversight
- Time management
- Customer communications
- Customer service excellence
- Positive attitude
- Active listening
- Team Leadership
- Decision making
- Multitasking efficiency
Timeline
Customer Service Assitant
Philippine Business bank
2022.06 - Current
Cashier
Du ek Sam Inc.
2020.01 - 2022.06
cashier
Jollibee
2017.08 - 2019.11
Diploma of Higher Education - Human Resource Development Management
Gensantos Foundation College Inc.