Jeanie Rose Guzon
QA Form Developer
Bago city
Summary
I am a detail-oriented individual with extensive experience as a QA Form developer. I am organized and a meticulous employee. Works at fast pace to meet SLA . Enthusiastic team player ready to contribute to company success.
Overview
15
15
years of professional experience
1
1
Language
Work History
QA Form Developer
Teleperformance
11.2020 - Current
- Creating monitoring forms to be utilized by Quality Analyst. Forms are initially in excel, to be entered and formatted in Business Management System.
QA Reports Analyst
Teleperformance
01.2015 - 11.2020
- Generate hourly and intra day reports relevant to QA. Building excel templates to be utilized by QA managers.
Technical Support - Time Warner Cable
Teleperformance
07.2014 - 12.2014
Customer Service - Barclays Bank US
Teleperformance
07.2012 - 07.2014
Universal Agent (Technical support/Customer Support for volume licensing)
ADOBE
04.2011 - 07.2012
Education
Bachelor of Secondary Education - Major in PEHM
University of St. La Salle
Bacolod City, Province Of Negros Occidental, Philippines06-2008
Sum-ag National High School
Bacolod City, Province Of Negros Occidental, Philippines06-2004
Sum-ag Elementary School
Bacolod City, Province Of Negros Occidental, Philippines06-2000
Skills
Detail oriented
Communication skills
Team player
Flexibility
Timeline
QA Form Developer
Teleperformance
11.2020 - Current
QA Reports Analyst
Teleperformance
01.2015 - 11.2020
Technical Support - Time Warner Cable
Teleperformance
07.2014 - 12.2014
Customer Service - Barclays Bank US
Teleperformance
07.2012 - 07.2014
Universal Agent (Technical support/Customer Support for volume licensing)
ADOBE
04.2011 - 07.2012
Bachelor of Secondary Education - Major in PEHM
University of St. La Salle
Sum-ag National High School
Sum-ag Elementary School