Jeanette Bantaran
Quezon City
Summary
Dynamic professional with a proven track record at Guhitinta, excelling in social media management and community engagement. Skilled in crafting compelling content and developing strategies that enhance brand visibility. Adept at customer service and complaint handling, ensuring a positive experience for all stakeholders.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Inkvictus
Taguig City
11.2025 - 04.2026
Social Media Manager
Guhitinta
Quezon City
03.2022 - 12.2023
- Created engaging content for social media platforms to enhance brand visibility.
- Managed daily social media posts and interactions to foster community engagement.
- Developed social media strategies aligned with marketing campaigns and brand goals.
Education
Marayag National Highschool
Southern Leyte, PhilippinesSkills
- Customer service
- Social media management
- Digital marketing
- Community engagement
- Complaint handling
- Cultural awareness
- Multi-task management
- Payment processing
- Appointment scheduling
References
References available upon request.
Timeline
Customer Service Representative
Inkvictus
11.2025 - 04.2026
Social Media Manager
Guhitinta
03.2022 - 12.2023
Marayag National Highschool