Jeane Tesoro
Support Officer / Analyst
San Mateo
Summary
Diligent Support Officer with solid background in operation support. Successfully facilitated seamless operational processes and contributed to team efficiency. Demonstrated strong problem-solving skills and effective communication abilities. Clear understanding of data accuracy and efficiency and training in clerical positions.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Operation Support Officer
ACTIVASIA INC
2022.01 - Current
- Generated reports detailing findings and recommendations
- Developed and updated tracking spreadsheets for process monitoring and reporting
- Developed team communications and information for meetings
- Used coordination and planning skills to achieve results according to schedule
- Collected, arranged and input information into database system
- Used statistical methods to analyze data and generate useful business reports.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Troubleshot technical issues efficiently under pressure; provided prompt and knowledgeable support to end users.
- Trained team members in best practices for data handling, improving overall productivity and data integrity.
- Evaluated encoders performance and provided coaching to address inefficiencies
Reports Analyst
ACTIVASIA INC
2021.01 - 2021.12
- Company Overview: client UNILEVER PH
- Determine information to be included in reports
- Developed OSA metrics derived from raw company data to track improvements in organizational efficiency
- Gathered, documented and modeled data to assess business trends
- Collected, organized and modeled data using Tableau Software
- Produced detailed and relevant reports for use in making business decisions
- Produced monthly reports using Tableau and MS Excel
- Corrected any data entry error to prevent later issues such as duplication and data degradation
- Participated in requirements meetings and data mapping sessions to understand business needs
- Investigated and addressed inventory application issues to enhance usability and improve functionality
- Client UNILEVER PH
Automation Supervisor
PCN PROMOPRO INC
2019.07 - 2020.12
- Company Overview: client UNILEVER PH
- Client UNILEVER PH
Data Analyst
PCN PROMOPRO INC
2016.02 - 2019.01
- Company Overview: client UNILEVER PH
- Client UNILEVER PH
Sales Associate / Acting Finance Officer
LIVING POWER INTERNATION INC.
2013.02 - 2015.01
Education
Associate of Science - Computer Science and Programming
Montessori Professional College
Quezon City, Metro Manila, Philippines 2012.01 - 2014.03
Skills
- Clerical
- MS Office
- Adept multi-tasker
- Data Formatting
- Data validation
- Data Analysis
- Tableau Software proficiency
- Operational Efficiency
Timeline
Operation Support Officer
ACTIVASIA INC
2022.01 - Current
Reports Analyst
ACTIVASIA INC
2021.01 - 2021.12
Automation Supervisor
PCN PROMOPRO INC
2019.07 - 2020.12
Data Analyst
PCN PROMOPRO INC
2016.02 - 2019.01
Sales Associate / Acting Finance Officer
LIVING POWER INTERNATION INC.
2013.02 - 2015.01
Associate of Science - Computer Science and Programming
Montessori Professional College
2012.01 - 2014.03