Jean Claudette Oropesa
Analytics and Modelling Specialist
Santo Tomas
Summary
Proactive and goal-oriented professional with strong time management and problem-solving abilities. Recognized for reliability, adaptability, and quick skill acquisition. Committed to driving team success and contributing to organizational growth.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Analytics and Modelling Specialist
Accenture Inc.
Mandaluyong City
07.2022 - Current
- Adept at utilizing productivity software, gathering data from multiple tools and Models, and working with management to identify process improvement.
- Specializes in developing reports on financial and operational metrics using different tools and programming language like SQL, Visual Basic, Power Pivot and Power Query.
- Designed user-friendly dashboards and reports to effectively communicate complex analytics findings, enabling informed decision-making to Leadership.
- Produced Standard and Adhoc reports using advanced Excel spreadsheet functions.
- Nurtured strong working relationships with Stakeholders, ensuring their needs were met while exceeding expectations on deliverables.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
Sales Effectiveness Senior Analyst
Accenture Inc.
Mandaluyong City
3 2020 - 06.2022
- Provide support to Northeast Business Partner by providing the needed data through generation of Standard and Ad-hoc reports for Northeast Market unit
- Work with Northeast Analytics Team by helping in creating some of their daily reports and maintaining Dashboards
- Provide support to Northeast Sales Ops team by processing Sales Team requests in Sales Ops Support shared mailbox, closing and creating opportunity in MMS
- Helps with NE Campaigns Reporting
- Provide support in Account Planning by providing MMS Access to AP POC, Tracking of AP POC, Tracking of AP submission in MMS and help with any needed report with Account Planning
- Manage NE MS Teams Channel, SharePoint and Distributions list.
Analytics and Data Modeling Analyst
Accenture Inc.
Mandaluyong City
01.2015 - 03.2020
- Creating CMT NA Standard and Ad-hoc reports
- Create Macro-enabled reports for CMT NA SMs and MDs
- Manage MS Access Databases and SharePoint Sites
- Leverage existing processes and implement new processes to improve program performance and outcomes
- Handle program reporting (e.g., gather data, track metrics, assemble status reports)
- Analyze information and prepare management reports and other materials for leadership meetings
- Monitor and improve the accuracy of data within the operations systems; interface with other teams as needed to ensure data is updated correctly.
Measurement and Reporting Analyst
Accenture Inc.
Mandaluyong City
12.2014 - 01.2015
- Ensure ad hoc/standard operational reports are delivered accurately/on time
- Analyze designated performance measures/reports including financial, satisfaction and operational metrics
- Perform root cause analysis (for example customer satisfaction surveys) where required
- Work with other functional teams to access/ understand data to be analyzed and identify process improvement opportunities
- Coordinate across multiple operations/teams to add reporting insight and support reporting needs if needed
- Update monthly deliverables such as Enterprise Technology, Application Services, SI and AO Dashboards, Digital Delivery Materials, and Tech Delivery Council, Scorecard and Financial Views
- Ensure that materials are released on time, with minimal to no errors.
Reporting Analyst
Accenture Inc.
Cubao
09.2011 - 12.2014
- Given responsibility to train new joiner Reports Analysts
- Deliver timely ad hoc and standard operational reports
- Identify drivers that positively/negatively affect the data
- Manage ad-hoc analysis and reporting requests
- Work with process Subject Matter Experts (SMEs) from each functional team
- Assist in designing insightful report views (Excel-based, Access-based, or automated Dashboards)
- Provide regular and ad-hoc results interpretation to Accenture management as requested
- Perform root cause analysis on factors impacting the business
- Handle logistical needs for Leadership and Clients (Transport, Accommodation and Food Request)
- Administrating different tools for the Project.
- Utilized in-depth analysis and creative problem solving to troubleshoot reporting issues
Outbound Call Center Agent
Top Brass E-Tech
Ortigas
04.2011 - 09.2011
- Performed cold calls to potential buyers of pharmaceutical products
- Consistent performer; closed not less than 2 sales per week.
- Conducted follow-up calls to gauge customer satisfaction levels and identify opportunities for upselling or cross-selling services
Education
Bachelor of Science in Information Technology -
LAGUNA STATE POLYTECHNIC UNIVERSITY
Philippines 01.2007 - 05.2011
Skills
Expert in MS Excel (Visual Basic and Formulas) and PowerPivot
Proficient in SQL, Power Query, PowerBI, Salesforce MMS Reporting and Dashboard
Data Analytics and Modelling
SharePoint Management
Problem Solving and Issue Management
Detail-oriented, highly organized, data-driven, proactive, and prompt in completing deliverables
Eager to learn and willing to be trained
Adaptability and Flexibility
Trainings and Seminars
- TQ (Technology Quotient) Topics 1-13, 2023-2024
- Introduction to PowerBI Virtual, 02/08/22
- FY21 TQ - Technology Quotient, 08/19/21
- Surviving Deadly Pandemic Virtual (AM Session), 02/10/21
- Work from Home Stressed from Home (WFH.SFH)_Virtual, 02/17/21
- Cloud Sales Enablement Training, 12/22/20
- Thriving Mind, 12/10/20
- Strategies for Inclusive Leadership, 11/24/19
- Creativity and Innovation, 10/23/19
- Guide to Engaging and Affirmative Relationship with Stakeholders (GEARS), 05/14/19
- FORM Foundation, 08/29/19
- Think on Your Feet, 08/20/18
- Presentation Dynamics, 04/11/17
- Structured Communications - PH, 12/09/15
- Core Skill Development Tool, 10/22/13
- Microsoft Access 2007 Level 1, 12/01/11
- Microsoft Excel 2007 Level 3 (Advanced), 12/01/11
- On-the-Job-Training – Digital Telecommunications Phils., Inc. (Digitel), 03/01/10 - 06/01/10
- Youth Congress for Information Technology, 09/01/10
References
- Reggie Garcia, Analytics and Modelling Associate Manager, Accenture Inc., +639275900444
- Zyza Miranda, Sales Effectiveness Specialist, Accenture Inc., +639328860112
Timeline
Analytics and Modelling Specialist
Accenture Inc.
07.2022 - Current
Analytics and Data Modeling Analyst
Accenture Inc.
01.2015 - 03.2020
Measurement and Reporting Analyst
Accenture Inc.
12.2014 - 01.2015
Reporting Analyst
Accenture Inc.
09.2011 - 12.2014
Outbound Call Center Agent
Top Brass E-Tech
04.2011 - 09.2011
Bachelor of Science in Information Technology -
LAGUNA STATE POLYTECHNIC UNIVERSITY
01.2007 - 05.2011
Sales Effectiveness Senior Analyst
Accenture Inc.
3 2020 - 06.2022
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